Why is the display of nucleic acid detection information not detected? What should I do if I can't find the nucleic acid detection information?

1 The reason why the information of nucleic acid detection was not detected is as follows:

1. I didn't do the nucleic acid test within the effective time. For example, the health code page only displays the effective nucleic acid data within 15 days, and the nucleic acid detection information beyond the time is not displayed.

2. Due to the large number of nucleic acid detection personnel, the collection and release of information cannot be synchronized, and the nucleic acid detection information will be delayed, which may be the result that the nucleic acid detection information cannot be displayed normally because the information is not entered.

3. It may be that the personal identity information is input incorrectly or the collected nucleic acid samples are invalid or polluted, which leads to the inability to produce nucleic acid results, and thus the relevant information of nucleic acid detection cannot be displayed.

4. In some areas, in the case of mixed detection of nucleic acids, because the collected nucleic acid samples are too large, it usually takes 24-48 hours to display the nucleic acid detection information. If you inquire too early, you will not see the nucleic acid detection information.

5. In addition, there is a query problem in the nucleic acid detection query app, which makes it impossible to query the information related to nucleic acid detection.

2 What should I do if I can't find the nucleic acid detection information? The following methods can be used to solve the problem:

1. It is normal if there is no relevant information page because there is no nucleic acid test recently. Only when the nucleic acid detection is completed within 15 days can the nucleic acid data information be found on the health code.

2. If there is a nucleic acid test within 24 hours, it is recommended to wait patiently for the nucleic acid results. In general, the nucleic acid results page will be displayed within 48 hours.

3. If the result is delayed, you need to call the nucleic acid testing institution to find out the specific reasons. If you can't get the result because of the problem of the sample, you need to re-sample and test it.

3 Why is the nucleic acid test result 1 not displayed on WeChat? There are many people doing nucleic acid testing everywhere, and each nucleic acid testing point should upload information in turn. The nucleic acid results on WeChat are not synchronized so quickly, and it will take about 1-3 days. Click to refresh the page to see if it is displayed, otherwise you can only wait patiently. It is recommended to see if other nucleic acid detection apps show tests that support nucleic acid results.

2. The nucleic acid test results on WeChat only support query within 7 days, and will be automatically cleared after 7 days.

3. If the personal information is filled in incorrectly and the related nucleic acid test results cannot be found, you can recheck the information.

4 how to check the nucleic acid test results according to the ID card information if the mobile phone number is wrong?

Nucleic acid detection will not only bind the mobile phone number, but also associate the ID number, mainly locking the personal sample number according to the ID card. Therefore, if the mobile phone number is wrong, you can enter the ID number to check the nucleic acid test results.

At present, it is supported to query the nucleic acid test results within 7 days and the previous serum-specific lgG antibody test results, enter the nucleic acid test query web page, and then enter the name and ID number to query immediately.

If the test result is negative, it means that you are not infected by the virus and your body is relatively healthy. If the test result is positive, it means that you have been infected with the virus, and you need to seek medical treatment and quarantine in time to reduce the spread of the virus and avoid infecting the surrounding people.