Auchan x5app mobile phone opens the door to display network abnormality.

After opening the network, check whether other software is currently available on the network. If other applications are online normally and only Auchan can't access them, it may be that security software is set to restrict the system networking. If it is security software,

Enter traffic monitoring-apply network management and close relevant restrictions. Check whether there is network problem, network delay or weak network signal at this time, and try again later. If the mobile network can't connect, you can log in using the wifi link. Check whether the account is abnormal, re-enter the account, or try to use another account.

There may be a software anomaly. Go to System Settings-Applications, find the software, and click "Clear Data". If there is no improvement, it is recommended to download WeChat again after uninstalling. If the above operation problems still exist, you can shut down and restart. Or back up the data and restore the factory setting operation.