How to unlock the password lock screen?

If you use a vivo phone, you can refer to the following:

First, the screen lock password: you can enter the settings-fingerprint, face and password/fingerprint and password-screen lock password-verify the original password to cancel the screen lock password.

Second, if you forget the screen lock password, you can refer to the following treatment methods:

I. confirm whether the password has been changed.

If the wrong password is entered too many times in the screen lock interface, a reminder message will be displayed on the screen to inform that the mobile phone has been locked and the fingerprint/face unlocking method of the device can no longer be unlocked. First, please carefully recall whether the password has been modified by yourself or your relatives and friends. If you can't unlock the device after repeated attempts, please try the following methods.

Second, confirm whether to use multi-user (OriginOS is applicable).

If the screen lock interface of the device is a sub-user or a guest, the set password cannot be used because the data between users is independent. It is recommended to switch to the corresponding user and try to unlock it. Switching mode: click the user name and select the corresponding user.

* Note: If the user name is not displayed in the screen lock interface, it means that the device is not enabled for sub-users or visitors.

Third, reset the screen lock password through secret security (applicable to some early models)

If the "Forgotten Password" option is displayed after entering the wrong password for 5 or more times, please click "Forgotten Password" and try to reset the password after verification according to the secret protection question.

* Note: If the "Forgot Password" option is not displayed after clicking "Forgot Password" or there is no security problem, the device does not support screen locking security.

Fourth, reset the device through cloud service or recovery mode.

If it is confirmed that you have forgotten the device's screen lock password and need to unlock the device, you can reset the device through the cloud service, and some models can also use the recovery mode to reset the device, but this operation will erase all the data in the device, including the password, and it cannot be recovered. It is suggested to recall whether Tongtan Jujube has backed up its data through cloud services or other means. If not, data cannot be saved on the device.

1. First of all, please recall whether the device turned on the "Find Device" function before this. If the device has turned on the "Find Device" function, you can reset the device through "Cloud Service-Find-Clear Device" first. Specific operation method: access the webpage link of the cloud service webpage through other devices, log in to the vivo account to enter the "Find Device" page, select "Data Backup", back up the data to the cloud service, and then select "Clear Device". This operation will erase all data in the device, including passwords.

* Note:

① Find the "data backup" of the mobile phone page, and only the data supporting automatic synchronization such as contacts, short messages, schedules and notes can be backed up to the cloud service, but photos and videos are not supported. After operating the "Data Backup" instruction, please check the "Instruction Record". If the display device is not executed, it means that the device is not satisfied. For example, the mobile phone is not connected to the internet, and the data will not be backed up to the cloud service at this time.

(2) If the words "To protect data security, all functions can be used only after unlocking" are displayed on the screen, it means that some functions of the mobile phone have been disabled. In this scenario, the mobile phone will not execute the related instructions sent by the webpage of the cloud service, such as data backup, equipment cleaning and other instructions.

2. Try to reset the device in recovery mode. It is important to note that if the device has turned on the "find device" function before, after resetting the device by this method, it will enter the activation and locking page of vivo account, and it is necessary to verify that the password of vivo account has passed before using the device. If you forget the password of vivo account, please click the link on this webpage, put the SIM card of your mobile phone on another normal device, and reset the password of vivo account through verification code or account appeal.

To reset the device in recovery mode:

① Enter the recovery: Please press and hold the "power button" and "volume+"when turning off the machine. When you see the words vivo or iQOO, let go and enter the quick start mode. Press "Volume-"to move the cursor to "Enter Recovery" and press "Power button" to confirm entry.

* Note: The operation of different models is slightly different. Please refer to the following corresponding methods for details:

Folding screen: operate after unfolding the internal screen in the power-off state, and press and hold the "power button" and "volume+"for about 5 seconds at the same time to enter the fast boot mode.

NEX 3/NEX 3S: Press and hold the top circle key 1.5 seconds in the off state, and then press and hold "Volume+"to enter the quick start mode.

② Clear data: select "Clear data" in the recovery mode interface, and then select "Clear all data". At this time, the mobile phone data will be cleared. Please wait patiently for the clearing to be completed.

③ Restart the equipment: When the words "Clearing Successfully" are displayed on the screen, select "Return to Call Dismantle" to return to the recovery mode interface, then select "Restart" and set it for use.

Verb (the abbreviation of verb) goes to the service center.

Based on privacy and information security, the screen lock password is manually set by the user and stored locally in the device through encryption algorithm. The device itself does not have the function of automatically setting or modifying the password, and the device manufacturer has no way to obtain the screen lock password. Once you forget the screen lock password, you will not be able to unlock the device without keeping the device data.

If the above methods still don't help, please bring the purchase voucher/ID card and chain backup equipment to vivo customer service center for processing. Address of vivo Customer Service Center: Go to the APP-My-outlet of vivo official website /vivo Mall and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.