What should I do if I forget the password of vivo account?

The method for retrieving the password of vivo account is as follows:

1. If the mobile phone number/email address bound to the vivo account can still be used or the answer to the secret security question can be remembered, please enter the account login interface of vivo official website and click "Forgot Password", enter "Bound Mobile Phone Number", and then click Next. There will be "ways to retrieve the password: retrieve it through the bound mobile phone number, retrieve it through the bound email address, retrieve it through the secret security question", select "retrieve it through the bound mobile phone", and then retrieve the password according to the prompt.

2. If the vivo account has an emergency contact, you can try to reset the password by the following methods:

1. Go through phone settings-account center (login interface)-account password login/registration-forgotten password-enter any one of "bound phone number/email address /vivo number" to submit-retrieve it through emergency contact-password reset.

2. Open this link on the computer-Personal Center in the upper right corner-Login-Account password login-Forgotten password-Enter any one of "bound mobile phone number/email address /vivo number" to submit-retrieve it through emergency contact-reset the password after verification.

3. If the password of vivo account cannot be retrieved according to the above method, you need to reset the password through account appeal. Please click this link, select "Forgot the secret protection problem" or "Deactivate the mailbox and change it to bundle" as the complaint reason, and then fill in the complaint account with relevant information according to the prompts.

4. Please bring your mobile phone and relevant purchase vouchers to the vivo customer service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.

Inquire about the address of vivo customer service center: Go to official website /vivo Mall APP-My-Website or Vivo official website Web Edition-Sliding Bottom-Service Support-Service Website Inquiry-Select a province or city to inquire about the address of customer service center.

Tips: It is recommended to bring relevant purchase vouchers (such as purchase invoices/warranty cards/ID cards) before going, and call the staff of the service center in advance to ensure that the staff will go again during normal working hours, avoid running empty, and pay attention to safety on the way back and forth.