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Mobile phone etiquette
According to the survey, what are people interested in? There are some differences in the understanding of mobile phone etiquette, and people have different views on it in different communication environments. Playing mobile phone? Tolerance for this matter is also different.
Perhaps it is because it has little influence on people around, so playing mobile phone while walking is the most tolerant thing (77%);
In order to pass the lonely and lengthy ride time, using mobile phones on transportation will not be too boring (75%);
Using a mobile phone in a restaurant is very irritating. God knows how embarrassed the diner opposite you is (38%).
Of course, it takes courage to play mobile phones in meetings, and the problem of playing too hard may be unemployment (5%).
Basic etiquette of using mobile phone
1. Placement of mobile phones
In all public places, when not in use, the mobile phone should be placed in a formal position that conforms to etiquette. Don't put it in your hand or hang it outside your coat pocket when not in use. The usual locations for placing mobile phones are as follows: first, in the briefcase you carry with you, this location is the most formal; The second one is in the inner pocket of the coat; Sometimes, you can temporarily put your mobile phone on your belt, or put it in an inconspicuous place, such as at hand, behind your back, or in your handbag, but don't put it on the table, especially not at the customers who are chatting opposite. Ladies should pay attention, no matter how beautiful and compact the mobile phone is, don't hang it around your neck.
2. Turn off your mobile phone if necessary.
When negotiating with others in a meeting, the best way is to turn off the mobile phone, or at least turn it to a vibrating state, which can show respect for others without interrupting the speaker's thinking.
At the dinner table, it is also necessary to turn off the mobile phone or set it to vibrate. When you are in the mood, avoid being interrupted by annoying ringtones.
3. Pay attention to the occasion when using the mobile phone
People who pay attention to the etiquette of using mobile phones will not answer their mobile phones in public places and landline phones, while driving, on airplanes, in theaters, in libraries and hospitals.
Don't use mobile phones in public places, especially stairs, elevators, intersections, sidewalks and other places. You should try to keep your voice down and never speak loudly.
In some occasions, such as libraries or theaters, it is extremely inappropriate to use mobile phones. If you have to answer, it is more appropriate to send a mobile phone message in a silent way.
4. consider whether it is convenient for the other party before calling.
When calling the other party's mobile phone, especially knowing that the other party is a busy person in an important position, the first thing that comes to mind is, is it convenient for him or her to answer at this time? And be prepared that the other party is inconvenient to answer. When calling the other party's mobile phone, pay attention to the echo from the receiver and identify the other party's environment. If it is quiet, think of each other at the meeting. Sometimes a large venue can feel an empty echo. Hearing the noise, the other party is likely to be outdoors, and the rumble when driving can also be heard. With the preliminary appraisal, we can talk smoothly. But in any case, it's better for the other party to decide whether to talk or not, so? Is it convenient to talk now? It is usually the first question to call a mobile phone.
5. Don't call the mobile phone if you can call the landline.
Without prior agreement and familiarity with each other, it is difficult for us to know when it is convenient for each other to answer the phone. Therefore, when there are other contact methods, it is better not to call the other party's mobile phone as much as possible. Because the telephone bill is relatively high, and the communication belongs to personal affairs and personal secrets, you can call the office landline first when you contact unfamiliar people, and you should pay attention to being concise when you need to make a phone call in an emergency. If you need to talk for a long time, ask the other party if they need to call their landline.
6. Don't use funny ringtones at work.
Mobile phones play an important role in the workplace, but some people often ignore the etiquette of using mobile phones, which is mainly reflected in the fact that mobile phones ring the bell regardless of occasions and answer the phone frequently when talking with people.
In addition, inappropriate ringtone settings and ringtones will also make you rude. Civil servants, company managers, etc. Due to the nature of the position, it should give people a stable image. So, in the workplace, if it rings? Dad, can you answer the phone? 、? Wang, Wang? This kind of ringtone will not only look serious, but also be inconsistent with one's identity. Similarly, during work, what if someone calls the business by mobile phone, but hears it? I don't answer the phone, I don't answer the phone, I answer someone else's phone, I don't answer your phone. ? Such funny ringtones are also disgusting.
7. Precautions for sending and receiving SMS and WeChat
Don't read SMS and WeChat when others can read you. When talking to others, checking SMS and WeChat is a sign of disrespect to others.
In the choice of content, like me, we should attach equal importance to calling for civilization. Because what you send shows that you at least agree with what you don't deny, and it also reflects your taste and standard. So don't forward me or unhealthy ones, especially those that satirize great men, celebrities and even revolutionary martyrs, let alone you.
8. Matters needing attention in sending (or transferring) a circle of friends
Will there be colleagues, classmates, netizens, relatives, family members, bosses and customers in this circle? How to show your value? Interesting? A rich life? What need to be avoided?
Don't send negative words or pictures, no one likes to make themselves sad;
Don't send too much chicken soup for the soul, or push good morning words in the morning. There are too many such things, but they are all eggs;
Try to take as few selfies as possible, even if you look good, selfies are not good-looking;
Couples should not show their love, and parents should not bask in their children;
Don't force or coerce others to forward, such as? Please kindly forward it? 、? Going crazy? 、? Can't you be happy if you don't turn? And so on similar words or languages;
Don't interact with friends on WeChat, don't comment on other people's WeChat, and don't communicate with any friends. It's also taboo to be completely in your own world.
Finally, no matter what you send, you must control the frequency. I get bored if I send too much.
Cell phone etiquette in the workplace
1. When the mobile phone is not in use, put it in a proper place.
Usually, the place to put the mobile phone is in the briefcase you carry with you, and sometimes it can be placed in an inconspicuous place. In short, don't put it in a conspicuous place on the table, especially when talking to customers.
2. When meeting or negotiating with others, the mobile phone should be turned off or set to vibrate.
This not only shows respect for others, but also does not interrupt the speaker's thinking. Don't read text messages when others can see you. It's disrespectful to talk to others while checking SMS.
During the negotiation, don't answer the phone while driving, on the plane, in the theater, in the library or in the hospital. It is impolite to answer the phone loudly even on the bus. I don't think anyone wants to be caught, do they? Attention, everyone? .
When talking with others, if you have to answer an important phone call, you should inform the other party and apologize. Like what? Excuse me, can I take this? Apologize again after taking a seat and continue the topic.
5. Consideration of dialing time.
Before we make a phone call, the first thing to consider is whether the other party is convenient to answer now. Anyway, it's up to the other party whether to talk or not, so? Is it convenient to answer the phone now? It's crucial.
Although communication tools such as mobile phones are convenient for our lives, how can we not let them? Cell phone cancer? It is spreading and affecting our professional image. Let's pay attention to these details!
Matters needing attention in using mobile phone
Mobile phone etiquette 1: Pay attention to where the mobile phone is placed.
As a professional, colleague A obviously hasn't considered where to put the mobile phone in public. Many people are used to placing their mobile phones at will, and it is no problem in their own homes or workplaces. However, the placement of mobile phones in public places is very particular, but many people don't realize it. When the mobile phone is not in use, you can put it in your pocket or in your schoolbag, but you must make sure that you can take it out at any time. Unlike colleague A, when you face others, it is best not to put it in your hand or point it at others, which will make others feel uncomfortable. For professionals, it is best not to hang your mobile phone around your neck, which will make people feel unprofessional.
Mobile phone etiquette 2: consider the other party before making a phone call.
Nowadays, as an important communication tool, mobile phone is naturally one of the important means to contact customers. But before you call your important client, you should consider whether he is convenient to take your call. If he is in an environment that is inconvenient to talk to you, then your communication effect will definitely be greatly reduced. So? Think about each other before calling? This is a lesson that professionals must learn. The simplest thing is to ask the other party if it is convenient to talk after connecting the phone, but this is not enough.
Generally, we will take the initiative to understand the customer's schedule in peacetime. Some customers will have a meeting at a fixed time, so don't disturb each other at this time. After the phone is connected, listen carefully and judge the other party's environment. If the environment is noisy, it may mean that he is outside, not in the office. At this time, you should consider whether the other party can listen to you patiently. And if his voice is low, it means that he may be in a meeting. You should hang up and call back at an appropriate time.
Mobile phone etiquette three: don't disturb others when answering.
Newcomers in the workplace should not only pay attention to the location of mobile phones, but also know the etiquette of answering them. The biggest advantage of mobile phone is that it can talk anytime and anywhere, which brings convenience to everyone, but it also brings some negative effects. Colleague B just arrived at the company and answered his cell phone in the office. It was always loud and no one was around. Some colleagues around him are thinking about business, and some are talking about work with other customers. He spoke too loudly, which affected the normal work of people around him, and soon his colleagues were dissatisfied.
For newcomers in the workplace, the first impression given to others often determines the future development to a great extent, while the behavior of colleague B leaves the impression that there is no one else in his heart and he does not consider the feelings of others. Be careful not to affect others when answering the mobile phone in public. Sometimes the office is messy because there are many people. If you answer the phone loudly again, it will often make the environment very bad. As a newcomer in the workplace, you can answer the phone outside the office before you are familiar with the environment, so as not to affect others, especially some personal calls.
Mobile phone is a very common thing now, but in the workplace, a mobile phone can reflect your workplace ability. Therefore, I remind you that professionals must master the etiquette of mobile phones, so that mobile phones can become their own workplace helpers, rather than a weapon to reduce points.
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