Apple's security tips forgot to say what the reason is that there is not enough information to reset.

This is due to Apple's security protection mechanism. It is normal. If you forget the answer to your security question, then the system will judge that it may not be your own operation, and it will not be reset for the owner's information security.

If you forget the answer to the security question, you can try the following methods to solve it:

1, go? iforgot.apple.com/cn/password/verify/appleid。

2. Enter your Apple ID and select "Continue".

3. Select the option to reset the security question, and then select Continue.

4. Enter your Apple ID password and select "Continue". ?

5. Follow the steps on the screen to verify your identity. If you don't see any verification options, you can't reset the security question at this time.

6. Select a new security question and answer, and then select Continue. Please refer to the prompts to select a security prompt and ensure that your account is secure.