How to improve repeat customers in pedicure shops

Foot bath shops need the care of old customers if they want to have a prosperous business. When receiving old customers, how to improve their satisfaction and loyalty?

A preliminary summary of customer service of Zhixin Furniture Foot Bath Bed shows that there are six common ways to attract old customers:

1. Foot bath shop implements VIP card system, forming a relatively stable customer base;

2. Giving back to customers is also an important means to attract repeat customers.

3. Increase the emotional investment in VIP, such as sending a gift or a text message to the customers in the foot bath shop on their birthdays!

4. For the guests, be sure to do things with your heart, don't bully them, and don't make them feel cheated or cheated.

5. Pay attention to service details to ensure that guests feel at home. Layout of foot bath shop, adjustment of lighting, comfort of foot bath sofa, background music, style and color, service consciousness and body language ...;

6. The constant topic of foot bath bed is hygiene, and hygiene is the first important thing.