How to write when the shop closes and informs members to spend money?

1, you can write: Dear member, our shop is closed for special reasons and will continue to operate after the problem is solved. Please forgive the inconvenience caused to you during this period, and thank you for your constant concern and support.

You can write: I'm very sorry to inform you that the store is temporarily closed due to family work transfer. During this period, members with recharge balance can spend before the deadline or contact the shopkeeper to refund the actual amount in the card.