Postal savings bank's feedback on identity documents is incorrect.

Recently, many citizens have received a notice from the Postal Savings Bank through various channels, asking them to bring their valid identity documents to the bank counter for verification or modification if the identity information retained by the Postal Savings Bank is incomplete, untrue or incorrect. After the deadline, they will stop providing financial services to accounts in customers' names.

If you receive a phone call or SMS notification from the Postal Savings Bank, please hold a valid certificate in time, improve your personal basic identity information through the Postal Savings Bank's business outlets, or use the Postal Savings Bank's mobile APP to modify it yourself. Don't think that it's just the perfection of customer information by the bank, which is related to the safety of your bank account funds and transactions. Do it quickly!

Now I'd like to share with you two ways to modify ID card information.

Method one

Please bring your ID card, bank card or passbook, and mobile phone to the nearest postal savings bank outlet, consult the staff of the bank outlet, and check whether your personal information is correct. If it is not correct, the staff will modify it for you.

Method 2

Go to mobile banking > My > Settings > Customer identity information query/modification > Upload photos of the front and back of the ID card as required > Next > Follow the prompts to complete the information update.

After uploading the information, please carefully check whether the personal information is correct. If there is any mistake, it can be modified directly and submitted after modification.

What needs special reminder is that in the process of perfecting the above customer information, the Postal Savings Bank will never ask customers to provide account passwords, payment passwords, online banking login passwords, mobile banking login passwords, SMS verification codes and other information for any reason. When improving personal customer information and handling related businesses, special attention should be paid to protecting relevant information to prevent unnecessary financial losses caused by information disclosure.

Many customers don't understand that bank accounts have been used for many years, so why should we supplement and improve personal information? Some "vigilant" customers even doubt whether it is safe.

What are the benefits of improving personal account information?

A complete personal customer information is not only the basic condition for customers to authenticate their identity and handle business, but also can prevent units and individuals from opening accounts under false names by criminals and reduce economic disputes and losses caused by false names and anonymous accounts. At the same time, perfect personal customer information is helpful for banking institutions and countries to curb illegal and criminal activities such as telecommunication network fraud, money laundering and tax evasion using bank accounts.

What are the hazards of imperfect personal account information?

According to the Measures for the Administration of Customer Identification and Customer Identity Data and Transaction Records of Financial Institutions issued by the People's Bank of China, the Measures for the Supervision and Administration of Anti-money Laundering of Financial Institutions (Trial) and the Notice of the General Office of the People's Bank of China on the Reform of Anti-money Laundering Management of the Registration System of "Three Certificates in One", if personal information elements are missing, bank short messages will not be updated within 90 days at the longest, which will affect counter channel transactions, which is not within a reasonable period.

What are the elements to improve personal account information?

According to Article 33 of the Measures for the Management of Customer Identity Identification and Customer Identity Data and Transaction Records of Financial Institutions, perfect customer identity information includes nine elements, such as name, gender, nationality, occupation, address of residence or work unit, contact information, identity document or identity document type, identity document number and validity period.

What is the basis for improving personal account information?

Before the implementation of "real-name registration system Regulations on Personal Deposit Accounts" on April 1 2000, individual customers can open accounts in banks without their real names. In the process of translating this part of the data, although verified, some accounts are still not real names; Also, WeChat official account involved personal information, so it was unnecessary to process it in batches at that time, resulting in incomplete information. In addition, according to Article 16 of the Anti-Money Laundering Law of People's Republic of China (PRC) and Article 19 of the Measures for the Administration of Customer Identification and Customer Identity Information and Transaction Records of Financial Institutions, "financial institutions shall not provide services or conduct transactions for unidentified customers, and shall not open anonymous or pseudonymous accounts for customers." At the same time, it is also to strengthen the identification of individual customers, prevent new illegal crimes in telecommunication networks and ensure the safety of customers' funds.