Speech by catering manager

With the continuous progress of society, speeches are used more and more, and the writing of speeches is more flexible, and the structural requirements are not as strict as speeches. They can be different according to the content of the meeting, feelings and needs after the incident. How to write an appropriate speech? The following is the speech of the catering manager I compiled for reference only. Welcome to reading.

Speech by Catering Manager 1 Dear company leaders and employees,

Hello!

Thank you for your cooperation. The employees in XX store are always so uniform. As a member of XX store, I am sincerely proud and proud, and everyone's performance has strengthened my confidence in working hard and my courage to overcome difficulties. Here, I must give you a promise: I will redouble my efforts, strengthen self-study, lead you to carefully analyze and down-to-earth completion of various business indicators, and create a harmonious working atmosphere. At the same time, I believe that all the family members who love XX store can join hands with me, heart to heart, and move towards 10, a golden autumn full of harvest and hope.

In September, with the joint efforts of all staff, focusing on customer satisfaction and meeting customer needs, and with the cooperation and unity of various departments, all business indicators were successfully completed. There is a reward for giving, and with gratifying achievements, our welfare can be continuously improved and improved, and we can really feel happy. Here, please applaud the happiness we have gained through our efforts!

In September, the staff of the service department started their work around the goal of "providing touching service and creating customer surprises". Many employees have fully embodied their personal values, won praises from guests and won honors for the company. The employees of the production department strictly control the quality, and under the leadership of the chef and the supervisors of all stalls, they set off a wave of research and development of new dishes, and successively launched a number of new dishes, which were highly recognized by the market and praised by customers, laying a good foundation for the subsequent operation. At the same time, our second-line employees also provide the basic guarantee of customer satisfaction, such as: our aunt PA actively cooperates with the delivery in her spare time; The staff of our food delivery department cooperated with the map prepared by the production department before meals; Our internal security master took the initiative to help seafood pool tie crabs and transport seafood; The handsome guys in our production department enthusiastically assisted the people in the front hall; A touching picture affects me every day. You are the most respectable people in my heart.

The creation of an excellent team requires a high degree of tacit understanding. A highly tacit team will bring us efficient work performance and make our efforts get twice the result with half the effort. As long as each of us takes responsibility, this team will be strong. In fact, a person's success, in a sense, is the commitment to a certain responsibility.

Teamwork and individual control can improve customer satisfaction. To achieve customer satisfaction, it comes from the cooperation of every employee in our department. General Motors once conducted a survey: if a consumer is satisfied with the quality of products and services, he will tell six other people, and if he is dissatisfied, he will tell 22 people. Visible wing

In daily work, it seems that a small complaint, a customer's dissatisfaction and a lax working attitude of individual employees will bring us much potential harm and waste a lot of people's efforts and sweat. Klaus, an international celebrity, concluded that a company composed of millions of individual behaviors can't stand 1% or 2% of individual behaviors deviating from the norm. Because of this, in order to show our self-worth, we must remind each other and help each other for behaviors that are harmful to customers' feelings, so that we can more easily exchange for greater labor results in Qixin.

People should not be too impetuous. They want to do this and that at the same time. In fact, most people don't need to look for jobs over and over again. When you look at one thing, you will try to stick to it. As long as you stick to the castle peak and don't relax, you will succeed if you stick to it. Sometimes I see that many employees have great potential. I want to say that if you (1) work hard, persist, learn and make progress, your achievements will be infinite in a few years.

Doing every simple thing well is not simple, and doing every ordinary thing well is extraordinary. Today, we have made some achievements, but we still have nothing to be proud of. Everyone knows the frog principle. If you throw a frog into boiling water, it will jump out at once. However, if you put a frog in cold water and heat it gradually, it will lose its jumping ability unconsciously until it dies. This is a wake-up call. When the enterprise is on the right track, some of our own small problems begin to be ignored. These neglected details will be harmful over time, and we will gradually lose our ability to solve problems and cope with market changes. Our XX store is not short of hard work and wisdom. If you want to keep an advantage in the competitive catering market, you must pay attention to every detail and do every detail well. So this month, we will lead every employee to proceed from reality, from customer satisfaction, from themselves, pay attention to details, from details, to make the simple actions of daily work to the extreme and the basic requirements of basic work to be perfect. Don't lower your standards just because others' standards are low, but always remind yourself with the phrase "see real advantages in nuances". I firmly believe that our efforts will definitely improve our ability, and our ability will definitely help us exchange interests.

The following are the key work arrangements of Store XX in June of 10:

1, all employees should actively take responsibility, take customer satisfaction as the center, attach importance to customer needs, study customer feelings, unite and cooperate, check at all levels, make products fine and services fine, so as to reassure customers; Good logistics support, strive for zero complaints; At the same time, start saving energy and reducing consumption from bit by bit, and strictly control costs;

2. The production department should establish the high-quality consciousness of "products are not fine products or waste products", strictly control the quality, and ensure that defective products never appear on the dining table, fully reflecting the team work style of the production department;

3. The front office should lead every employee to study and ponder customer psychology, advocate touching service and personalized service, give special rewards to employees who provide touching service and personalized service, register for the record, and pay attention to training; The food delivery department should implement the success rate of covering vegetables, restore wearing masks, ensure the temperature of vegetables, and improve customers' satisfaction with the safety, hygiene and speed of products.

Finally, I use Sam? Walton's words ended today's speech: "If you love your job, you will strive to be perfect every day, and soon everyone around you will get this enthusiasm from you." I believe that every employee in XX store can become an infectious person.

Thank you!

General manager of the store: XXX

20xx year x month x day

Speech by Catering Manager 2 Leaders and colleagues:

Hello everyone!

I have worked in xx restaurant for more than a year since I became a catering manager. As a grass-roots employee, I am very familiar with the workflow of the restaurant. For the development of restaurants, the efforts of all employees in their work are very important. Therefore, I will also attach importance to the development of restaurant management and have achieved good results through my own efforts. Compared with these, I hope everyone here can realize the importance of their duties.

It should be noted that every job in the restaurant is indispensable, which is why we can form a group and work hard for the development of the restaurant. I used to pay so much attention to the development of my own restaurant management. After all, I can make such achievements in restaurant work, which is inseparable from the cultivation of leaders. Moreover, in the position of catering manager, I will lead the staff to do all the work in the restaurant. It is natural to create better turnover after rallying the overall strength. In the past, we worked hard in the restaurant and created so many achievements. However, the results of our work are not easy to get, so we must pay attention to the development of our work every time.

In the past, we often had meetings to discuss problems in our work. Whenever the restaurant turnover changes, we will think about the development direction in our work. How can we maintain the existing advantages and avoid mistakes in the work of restaurants? We need to think about it. Working hard towards a lofty ideal will naturally complete the work of the restaurant more actively. I worked very hard in the previous restaurant, and I can achieve something under the leadership of the leader. I hope everyone will work towards this goal while completing their work. It is difficult to achieve anything in restaurant work if you are only satisfied with the completion of your current work.

In the face of the current market changes, we should set new goals in the restaurant work and treat the future work with a vision that is not limited to the past, so as to have greater development. This requires us to improve our existing working methods and work together. If you want to develop in the workplace, you should naturally treat your present job more positively. What we need to do is to love our work and be willing to work hard for the completion of the workload. Therefore, we have to work hard in the restaurant and strive to realize our career pursuit. With the belief in doing a good job in restaurants, we can naturally make more contributions to the development of collective undertakings.

I hope everyone can do their own restaurant work in the future. Because they belong to restaurants, they should love their jobs and work hard for them. Moreover, we should inherit this spirit of love and dedication and work hard to complete the workload. In addition, we should establish a competitive advantage in restaurant work as soon as possible in order to get more opportunities. What restaurants need to do in the future is to pursue lofty career.

Thank you!

Catering manager's speech 3 Hello everyone!

20-2000, full of vitality, ushered in the spring, the New Year bell has rung, and history has turned a new page. At this moment of bidding farewell to the old and welcoming the new, we get together to sum up. I took over this project in April of 20 10. After this period of understanding, I have basically mastered some problems, such as the uneven business skills of employees and the lack of overall innovation awareness of the team. I will also reform and improve the existing problems.

In the new year, the difficulties and risks we face are inevitable, but I will go all out, lead-,seize the opportunity, make use of the superior environment in which the company is located, tap resources, integrate resources, go all out to do a good job in project investment promotion and enhance the corporate image of the company.

I believe that as long as all our employees, Qi Xin, make concerted efforts, work hard, we will be able to successfully complete the work indicators and objectives and tasks issued by the Group.

Finally, on behalf of all the staff of-,I wish you all success in your work, good health and happy family in the new year!

Speech by Catering Manager 4 Dear colleagues,

Hello everyone!

I watched your performances for a long time, and it was really good. Our restaurant has developed well for a long time, and I believe it can be better in the next stage of work. We still have to be serious and make relevant preparations. As the manager of the restaurant, I also feel the pressure, which should be handled well. Under the pressure of this job, I also know that catering needs to be done seriously. I also like this job very much, and I can make relevant preparations in this process. At this point, I must continue to implement it, and I must also make some preparations for the details of my work.

Everyone should pay more attention to his work. I'm very satisfied with your performance these days. Everyone works very hard. I've seen all these things. There has been a lot of work pressure during this time. Usually the restaurant is also busy. In this process, we still need to adjust our mentality. I think we should do some ideological work in this process. This is very meaningful under the premise of everyone's efforts, and now I realize it. As a manager, I have a very deep feeling and hope that everyone can do better in their work. In this process, we need a good working condition, which everyone should take the initiative to implement, and I will certainly accumulate more work experience in this process.

I'm totally ready. Some things should be done seriously, and some things should be done with heart. There is still a lot of daily work in the restaurant. Although the daily work is busy, I also see everyone's efforts. In such an environment, it is necessary to be more in place. As a restaurant manager, this is very possible. Work always needs absolute seriousness, and some things cannot be ignored. Business in our restaurant has been very good since the first quarter, and it must continue. There must be room for improvement in future work. This is also the experience that needs to be accumulated a little bit now. Our restaurant is also well prepared. I also hope that everyone can make enough preparations and work harder for the next work.

This time is a very critical period, and a lot of work is slowly settling down, not only for our own work, but also for accumulating experience, which is very meaningful. I believe that our restaurant will develop better in the future, which is the result of our joint efforts. Let's keep it up.

Catering manager's speech 5 Hotel staff:

Hello everyone!

Today, I am very happy to hold a staff meeting of our hotel with you.

First of all, let me talk about the operation of the restaurant in August. The catering income in August was 324,300 yuan. In which: external individual 1 1.97 million yuan; Wedding banquet 105900 yuan; The meal fee for external employees is 63,700 yuan; The internal staff has a meal of 35,000 yuan.

The food and beverage expenses in August were 336,900. In which: the employee's salary is RMB 6,543,800+0,723,000; Materials 95,200 yuan; Depreciation 1.26 million yuan: vehicle cost is 0.05 million yuan; Water and electricity 1.4 1 ten thousand yuan; Labor insurance is 0.02 million yuan; Other 0.10.4 million yuan; The internal cost is 40600 yuan.

In August, the catering loss was 28,800. From June 5438 to August, the accumulated food and beverage losses reached an astonishing 800,800 yuan. The leaders of the company knew that everyone had worked hard, so they reduced the tasks for us. However, we should not just work hard, but return the trust and care of the leaders to the hotel staff more attentively and wholeheartedly.

Today's meeting is not so much a meeting to encourage employees as a family gathering. Over the past month, managers and employees have joined hands to overcome one difficulty after another, meet one new challenge after another, and unite and help each other like a family. This shows me your heartfelt love for the hotel.

Every one of us is for our own ideals, with enthusiasm for the hotel, so we can gather here today and reunite in this big family. As long as you are not afraid of hardship and fatigue, you will do your job well and give full play to your professional level and skills. I believe everyone will create good results in a short time, so that everyone can pay attention to your style together. Now that all the hardware facilities are ready for you, the next step is to apply what you have learned, to practice and to serve customers. mutually

I believe you will be the hope of the hotel in the future.

In this month, we have encountered many difficulties, and now the operation of the hotel is imminent, which means that we have the responsibility to pay everything for the hotel, and we can no longer explain our imperfections with various excuses. Therefore, it is hoped that all departments will overcome all kinds of difficulties and make all kinds of preparations, and that all staff will greet the arrival of the hotel's golden, nine silver and ten peak seasons with high enthusiasm and skilled skills.

Let me briefly talk about the requirements for various departments in the future:

First, we should be mentally prepared for the golden September and October, and establish a sense of quality products.

Second, we should be prepared for action and emphasize labor discipline and gfd. Although our hotel is small in scale, we should follow the example of five-star hotels and be qualified hotel employees with discipline, temperament and courtesy. We should study our respective businesses carefully. "There is no end to learning", strengthen learning, maintain a constantly innovative work attitude, let your business continue to improve, and make every guest in the hotel feel fragrant. Save their stomachs, we save our business, and we save ourselves. We should strive to maintain our business knowledge and level. Let the guests mention Yayuan Hotel, and they will be full of praise. There is no difference in work, only the division of labor. "Attitude is everything. Third, we implement hierarchical management in hotels: explanation ("vertical leadership, hierarchical responsibility, division of labor and cooperation." ) I hope that the management team will start from their own words and deeds, set an example, set high standards and strict requirements, and give full play to their specialties and specialties. The hotel will continue to strengthen internal management, people-oriented, respect knowledge, respect talents, equality for all, and the combination of individual talents and teamwork. At the same time, we should also strengthen communication and cooperation to ensure smooth communication channels, upload and release; Employees, posts and departments cooperate with each other to improve work efficiency and go all out to meet the arrival of the peak season.

Fourth, establish safety awareness, improve safety facilities, formulate safety measures and implement safety operations to ensure the safety of guests.

Thank you all

Speech by Catering Manager 6 Leaders and colleagues:

Hello everyone!

I am an ordinary employee in the catering department. I am very grateful to Haiyi Hotel for giving me this opportunity to study and work. I am also honored and proud to be able to hold the staff meeting of our hotel with you, which is the opening mobilization meeting. I am honored, because all departments of our team have excellent and dedicated leaders, love their careers and work hard; I am very proud, because our team has excellent employees who actively study and strive to improve. Here, on behalf of Haiyi Hotel, I would like to thank you all. Thank you for your correct understanding of the pre-training, for your selfless dedication to the preparatory work, and for your more efforts after the opening.

After a month's study, look! Every one of us is passionate and colorful, and every face can't hide our love and desire for hotel work. We will serve every guest with the brightest smile and the best service. As a waiter in the catering department, what is my job? This is a question that we have been thinking about. Starting from small things, based on their own work, and seeing the truth bit by bit is the working principle of every employee. We don't want any great achievements, we just want the work in this ordinary post to be recognized by people. If you choose me, please believe me! I hope everyone's efforts can make the hotel's tomorrow better!

Although I don't have a glorious past, I believe I can grasp the present and the future. From my own point of view, both my working ability and comprehensive quality require me to study and work hard at work. As the saying goes, "Man struggles upwards", only by constantly challenging himself and defeating himself can he realize his life value. Our service industry has always advocated that customers are God, I think.

In fact, the service is mutual, and the active, thoughtful and enthusiastic service is the pleasure and bright smile of the guests, which is their greatest happiness.

New year brings new hope, new year brings new dreams! In the ordinary days of the hotel in the future, turn hope into reality with creative work; Take your dreams into your own hands. Over the past few months, we have defied difficulties and overcome difficulties, and basically completed all the preparations for opening the business. Facing the new challenge of trial operation, we will continue to unite and cooperate, work hard, keep the most positive attitude, greet every guest with the most professional smile, greet every guest from afar with the most standard service language, and greet tomorrow with the freshest faces.

In the future work, I will constantly enrich myself, improve myself, and constantly adjust my attitude towards work and life.

Finally, I wish Haiyi Hotel a better tomorrow!

Thank you!

Catering manager's speech 7 Hello everyone!

Today is the annual staff meeting of our restaurant. As the manager of the restaurant, I am speaking here today.

First of all, I want to say hello to everyone present. Dear employees, you have worked hard this year. Thank you for everything you have done for this restaurant. Without your efforts, this restaurant would not have developed today. Over the years, I sincerely thank you for your contribution to the restaurant. There are x employees in our restaurant, which is less than other restaurants. However, under such circumstances, you can still maintain the restaurant so well. I admire you. Thank you for not hating the small temple and being willing to work here. I know what you have done for the restaurant, so I hope you can continue to do it day after day. Of course, I can't just ask you how to do it, and I don't set an example myself. Me too. In the future, I will work together with you to shoulder the responsibility of the whole restaurant, so that the leaders can trust us more and strive for more benefits.

The restaurant's performance this year is particularly impressive, thanks to you. Since the beginning of the year, you have been working hard for the restaurant, doing publicity, and staying up late every day to publicize the reputation of the restaurant and let more people know. In order to bring better food to customers, the kitchen constantly studies new cuisines to help restaurants retain customers. The receptionist at the front desk bends 90 degrees every day and welcomes customers into the restaurant with a smile. It's hard to repeat an action every day, but they all stick to it. It is because of your indomitable spirit that the restaurant can have such good results this year. Especially for the benefit of customers, people in the purchasing department go to distant places to purchase fresh ingredients every day, just to take care of the fresh health of customers and the reputation of the restaurant. People in all departments of the restaurant are doing their jobs as always, and working hard year after year. I watched with pride, too. I am very lucky to have you employees willing to contribute and pay for the restaurant. I'm sure the other leaders of the restaurant are also very happy.

Today's speech at the staff meeting is from the heart. By thanking you at the meeting, I sincerely hope we can make the restaurant bigger and better together in the future. Because the restaurant is good, our income is good. So, I hope to build a restaurant with your hands. Let me wish the future restaurant strong. Then please cooperate with your future work here. I believe you can realize your greater desire to develop restaurants.