How to apply for after-sales of Taobao mobile games?

You can find the corresponding order in Taobao Mobile Personal Center, where you have purchased the baby and successfully traded it, and initiate an after-sales service application in the details behind the order. Fill in the information and detailed problem description according to the prompt steps. After submission, customer service will accept it in time. Customer service will help you complete the processing within seven working days after accepting your application.

You can check the application progress and the detailed information behind the order in Taobao Personal Center-Buy Baby-Deal Successful Order. If you have submitted your application, I suggest you wait patiently for the result. If in doubt, you can also contact after-sales online customer service for consultation.

Application after-sales processing flow

The user has purchased the baby-all orders-in the personal center of Taobao Mobile Games and then selected the corresponding order. After placing an order, click Apply for After-sales. Fill in the information and application instructions according to the prompts. Attention users, please fill in the application instructions in detail. Customer service will only intervene according to your needs and problems. Anything that is not in the specification will not be accepted.

Customer service receives after-sales service applied by users. After receiving the user's application, the customer service will intervene and accept it according to the user's instructions and needs within seven working days. In case of special circumstances, it will be postponed, such as the official inquiry of the game waiting for the official reply and other customer service intervention. When the customer service can accept the user's application, it will inform the user through SMS or letter from Taobao Mobile Games Personal Center that the customer service has participated in the acceptance.

If necessary, customer service will take the initiative to contact the applicant. For after-sales progress inquiry, you can inquire about the application progress in Taobao Personal Center. The baby has been purchased and the transaction is successful.