I didn’t request MMS, only SMS. Why did you deduct 10 yuan from me for MMS?

1. Our company will deduct fees based on the packages and services you actually use. If you have any questions about the conversation fee, you can use your mobile phone number and mobile service password to log in to the online business hall. Click on the homepage "Call Bill Query" > "Bill Query" > "Detailed Bill Query", select the detailed bill to be queried (such as: call details, SMS and MMS details, value-added service details, Internet traffic details, WLAN details, etc.), You can query your order details for the past six months (including the current month) for verification.

2. If you still have questions after checking, you can contact the local customer service or go to the local business office to verify. The actual situation is subject to local policies.