Hello. My mobile phone is Samsung note 3(n 9006). Why can't I send and receive text messages?

According to your description, I suggest you try the following methods:

1. It is recommended that you go to Settings-Applications-All-SMS-Clear Data.

2. Restart the phone to see if it is a signal problem.

3. Check whether the number of the information center is correct: Information-Menu button in the lower left corner-Settings-Information Center. Different operators and regions have different centers. Please contact the network operator for confirmation. The number of the information center must be preceded by "+".

4. Try to replace another SIM card.

5. It is recommended that you try to upgrade the firmware. (Settings-About Equipment-System Update)

If you still can't send and receive SMS through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung service center, and the engineer will check the machine and handle it. Please click the following link to find out the specific location of Samsung Service Center:.

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.