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Why can't the mobile phone receive text messages? The model is Lenovo a780.

Hello, thank you for choosing Lenovo products.

Mobile phone can't receive text messages. If the possibility of arrears is ruled out, please refer to the following operations to try to solve it:

1. There may be too many users visiting the base station near the rush hour, which is caused by network congestion. Please try another time and place.

2. Insufficient storage space. Enter the information interface-press the menu button-set to check whether the short message is stored on the SIM card by default, which is caused by the lack of space on the SIM card. You can switch the default storage location to your mobile phone.

3.SMS program settings are abnormal. You can enter the information interface-press the menu key-Settings-and restore the default settings.

4. Try to change a sim card. If you can send and receive short messages normally after changing the SIM card, it may be caused by the abnormality of your SIM card.

5. Is the SMS intercepted by security software (such as Le Security, 360 Guardian, etc.)? ), you can check it in the software.

6. Finally, it may be that the mobile phone system is not normal. Back up your important personal information (SMS, contacts, pictures, etc.). ) and try to restore the factory settings.

7. If the problem still exists, it is recommended that you send your mobile phone to a local Lenovo authorized repair point for testing and debugging.

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