China Unicom Netease mailbox was stolen, and I made a complaint and got it back through real-name verification. Is there any way?

Hello, you can get it back. Mobile phone account is an independent account system created by Netease for mobile terminals. Take the mobile phone number as the account, and realize the fast registration and login service of the mobile terminal through SMS verification code. But the premise of getting it back is: 1, and the mobile phone number you used when you registered is also in use now; 2. Do you remember the answer to the secret protection question when you registered at that time? Thank you.