The Xiang Xue Massacre was not just about the "Zhao Family Courtyard", was it?

It is enough to punish only one "Zhao Family Courtyard" for killing guests.

Because "Where is Dad going?" It became an instant hit in Xiang Xue, and it has been popular again recently, but this time it was popular in a disgraceful way. The cause of the incident was an article published by a netizen named "Yi Muxing" on the official account of WeChat, "No matter how white the snow in Xiang Xue is, it can't hide the pure black heart! Don't go to Snow Country again! (Conscience suggestion) ",the article tells the story of being slaughtered with his family in the" Zhao Courtyard "hotel: the room booked in advance was temporarily added by the boss, but when he asked for a refund, he was threatened not to give a bad review, and he could not get a refund until three days later.

According to an article on the photos of a room released by Muxing, this kind of guest killing behavior is not unique in Xiang Xue, and it cites the experience of other tourists being slaughtered, such as a box of instant noodles in 60 yuan, a zoo with several hundred yuan tickets, and a plate of fried meat at 288 yuan. At that time, netizens from all over the world voiced their voices and told stories about their experiences of being trapped in Xiang Xue, saying that you are not alone in Jupiter, and you are definitely not alone in being trapped! Gradually, the accusation against Xiang Xue rose to the accusation against Heilongjiang and even the whole northeast region, and deceiving a businessman, there are countless routines, which are hard to prevent. Considering that these are the opinions of netizens, I won't list them one by one, but as the saying goes, "Zhao Family Courtyard" is obviously not an "individual phenomenon" mentioned by the local tourism bureau.

In fact, 20 13 is the experience of filming in the local area for the program "Where is Dad?". This famous place in Xiang Xue is not pleasant. At that time, it was reported that Xiang Xue residents used it as a selling point to attract tourists on the Internet, and local travel agencies also took groups to watch it, which seriously interfered with the filming of the crew. Although the news has not been officially confirmed, it can be seen from Weibo's remarks made by several staff members of Hunan Satellite TV that the crew is quite critical of Xiang Xue.

The above screenshot comes from Tianya community. Some people say that which tourist area is immortal? The high-priced shrimp in Qingdao, the high-priced menu in Sanya, and the affair wine tray in Lijiang ... A number of tourist attractions have long been ridiculed as "tourist attractions", and the public has long been accustomed to the behavior of slaughtering customers. But this does not mean that this is a tolerable behavior, and the slaughtered tourists are not all silent lambs. In fact, the heated discussion caused by the smuggling incident in Xiang Xue is just a manifestation of people's long-term unbearable smuggling phenomenon.

Get a list of rights protection strategies for complaining and reporting black-hearted businesses and dealing with express delivery and food and drug disputes. Shops cheat customers, and the case handling of the Tourism Bureau has let the people of the whole country know about Xiang Xue in this way, and the local government must be embarrassed. Be sure of your attitude. After investigating Zhao's courtyard, Dalin Key State-owned Forest Management Bureau found that there was indeed price fraud, fined more than 59,000 yuan according to regulations, and ordered it to rectify the health and fire protection problems, but stressed that this was only a case, and some of the contents on the Internet were untrue. According to the chat records of WeChat and SMS with the staff of the local tourism bureau, it can also be seen that the tourism bureau has always denied that this is a common phenomenon, and does not want Xiang Xue's reputation to be "pushed to an eternal position" by such an article. Even if the "Zhao Courtyard" is only an individual phenomenon, as the Tourism Bureau said, judging from online comments, it is not a matter of one or two days for this store to kill customers. Why didn't the Tourism Bureau and the Price Bureau make a difference until the article of Yimuxing was exposed? Should we first find out that it may affect the local economy before we start to pay attention to the problem? In its editorial, Beijing Youth Daily pointed out that "snow country cheating" should not stop at individual cases, but should be regarded as an opportunity to rectify the local tourism market.

We can't just wait for tourists to be exposed and the "cheat" incident to become a hot news event before we come out to "patch", not dig deep and not concentrate on rectifying the local tourism market. If the management insists that the local folk customs are simple and the prices are normal, don't blame the tourists for voting with their feet. After all, China is so big, is it afraid that there is no place to see the snow? Who else is responsible? Although in this case, everyone's focus is on the hotel itself and the tourism chaos in Xiang Xue, after the incident was exposed, Ctrip was vocal, because Yimuhang booked the hotel on Ctrip. In this regard, Ctrip responded that the hotel does have "price fraud" and has taken it off the shelf. Like the local tourism bureau, Ctrip is also "handling cases". Ctrip said that users didn't complain to Ctrip, and they only knew that the store violated the rules after reading the article. However, as we can see from the comments, some users have complained about the store's cheating, poor service attitude and inconsistent location and description. Obviously, these comments did not affect the hotel's continuous sales on the platform until it met a tourist who was not easy to bully.

It is normal for hotels, travel agencies and air ticket agents to be mixed up on the OTA platform. Previously, because the National Tourism Administration issued a document to rectify, low-cost tours that forced tourists to spend on the road gradually disappeared on major platforms. Still the same question: will the problem be taken seriously until it is exposed and becomes a hot spot? If not, is there dereliction of duty or poor supervision on the qualification examination and supervision of the settled merchants by OTA platform?

At present, the "Zhao Courtyard" has been in a state of no reservation on Ctrip, but the page only shows "The hotel has not announced the price, so I suggest you choose another hotel", and there is no hint that it was removed due to fraud. When a "Zhao Courtyard" collapses, will there be thousands of "Li Courtyard" and "Wang Courtyard" alive? Presumably Ctrip knows what it is, and so do local management departments.

It should be fundamentally governed in order to be truly effective!