What if there is no sound on Samsung c5 mobile phone?

1. This may be because the All Sounds option is turned off. It is recommended to set it through mobile phone.

Method: Click the desktop setting "Enter". After entering, find "My Device" and click "Enter". If you find "Accessibility" on the settings page, please click "Enter" directly. Otherwise, find the accessibility features on the My Device page, click Enter and find "Turn off all sounds", that is, uncheck it.

2. Click "Desktop" to set "Enter". After entering, find the "sound" option. After clicking "Enter", try to turn up the volume of each item.

3. If it doesn't work, please back up the data in the phone and restore the phone to the factory settings.

Methods: Find the system software "Settings" in the mobile phone and click "Enter". Locate Other Advanced Settings, click Enter, and then select Backup and Reset. If "Backup and Reset" is on the settings page, please find it and click Enter directly. After entering, there is an option of "Restore Factory Settings" at the bottom of the page. Click to enter, and then click this page to display the new "Restore Factory Settings".

4, you can restart the phone, because sometimes there will be some system failures, which may be restored after restarting.

5. If the above steps still don't solve the problem, you can send your mobile phone to the corresponding repair point for repair.