Why do I receive text messages from Tuxi Express? How to solve it?

When you receive a text message from Tuxi Express but do not purchase any goods, this may be because you chose Tuxi Express as the delivery method when purchasing goods on other e-commerce platforms. Tuxi Express is a third-party delivery platform, and its SMS notifications may be triggered by product delivery. To solve this problem, you can take the following steps:

First, contact the seller from whom you purchased the product and ask whether you have used the delivery service of Tuxi Express. This helps confirm the source of the text message.

Secondly, call the customer service hotline of Tuxi Express directly, provide the text message content and your mobile phone number, and ask them to help investigate and solve the problem. They will assist in verifying the situation and providing solutions.

In order to reduce such interference, you can consider adding the number of Tuxi Express to the blacklist in your mobile phone text message settings, especially if you have canceled orders on their platform. In addition, for purchases that choose Tuxi Express delivery, timely attention to logistics information can avoid unnecessary text message notifications.

In general, the key to dealing with the problem of receiving Tuxi Express text messages without purchasing is to confirm the delivery source, seek customer service help when necessary, and manage your own text message settings to ensure the accuracy of the information and not be disturbed.