What is the significance of setting bad review rules on the platform? Dare to give bad reviews?

Seeing this topic, I remembered what happened to me at that time. Over the years, due to the continuous development of Taobao and those takeaway platforms, the industry of express delivery staff has gradually grown. However, when we are shopping or ordering takeout, we often see bad reviews and favorable comments. Because we look at bad reviews and favorable reviews, these evaluations are very important to businesses and also related to the work performance of couriers and takeaways. Every time a deliveryman or courier sends something, he will say, "Please comment!"

In fact, I believe that most people are good people and can understand the hard work of deliverymen and couriers, so most of them will give favorable comments. Of course, all these exclude people who are vengeful and picky inside. Because of the continuous development of take-away and express delivery, there are more and more loopholes. Why does it cause the threat of delivery staff coming to the door? If couriers and takeaways get complaints or bad reviews, the risk lies with those people. He knows the telephone number and address of the complainant accurately, and some people will come to the door for performance, threatening to hurt the complainant's life.

I still remember one thing last year, when I was taking an exam outside. The night before the exam, I ordered takeout. However, at that time, the takeaway was no longer available, even one and a half hours longer than the expected delivery time. To tell the truth, for me who loves food, this is unbearable. But I did call takeout three times in the last hour and a half, and I didn't answer it twice. Recently, on the last phone call, he said that he would arrive soon. I believed it. He was waiting in his room. At last, the takeaway arrived. It was cold. On the platform outside, we can see that the takeaway is a few meters away from his home, but why is the takeaway delayed? We don't know what the takeaway is. Then I gave a bad review and no complaints. The next day, during the exam, the delivery man called me crazy, and finally sent a text message threatening me to delete the bad reviews. I wasn't afraid at that time, because I knew it wasn't my permanent address, but what if it happened at home? What should I do if the takeaway knows the home address and goes straight to the door? These directly gave me a bad experience, whether it was an hour late for takeaway or life-threatening.

It's not that we can't understand their hardships. Takeaway and express delivery are really hard. Whether it's windy or rainy or exposed to the hot sun, they insist on delivering takeout. But that doesn't mean they can create threats at home. Every industry has its own hardships and difficulties. Since you have chosen the industry of take-away and express delivery, you should have professional ethics and do this job well, instead of knowing that it is illegal to know the basic information of users.