Beijing bus hotline

20 14 65438+ 10/2 According to the requirements of the Ministry of Transport, Beijing took the lead in opening the short number "12328" for social welfare, and gradually integrated the industry hotline to unify the service supervision telephone number of the transportation industry in our city into "12328".

According to Article 35 of the Measures for the Supervision and Administration of Transportation Service Telephone (12328), the caller shall pay the communication fee when calling 12328. 12328 There is no information service charge for telephone calls.

In any of the following circumstances, 12328 service center shall promptly inform the caller that it will not be accepted, and explain the reasons:

(a) does not involve the transportation departments and their internal organs, directly affiliated units and agencies;

(two) there is no clear complaint object, facts and reasons;

(three) has been accepted and handled by the people's court, arbitration and reconsideration institutions;

(four) involving state secrets, commercial secrets and personal privacy;

(five) other matters that are not accepted by laws and administrative regulations.

The telephone number of People's Daily Online-Beijing Unified Transportation Service is "12328".

Baidu Encyclopedia-12328 Measures for the Administration of Transportation Service Supervision Telephone