Customer churn warning SMS

"Thank you for inviting me. We have also encountered these problems. I don't know if the solution is applicable, but it can provide you with a reference. We are an e-commerce platform, and the order notification information is often prompted by SMS, but sometimes the SMS notification fails to be sent, which leads to frequent customer complaints and even the phenomenon of returning orders. So we found a solution and connected the voice verification code product of Yunzhixun platform, so that customers would not miss the order information. Many people think that the short message platform is not powerful enough, but this is actually related to the characteristics of short messages. The sending of short messages is often blocked for the following three reasons: first, sensitive information is detected, and marketing words are most easily blocked; Second, a large number of messages are sent immediately. Such cases are intercepted as viruses by suspicious malicious sending, or the channels are blocked. If the platform users do not receive the verification code information in use, which leads to the loss of users to other competitive platforms, which has a great impact on the loss of platform users.

Let's take a closer look at how Yunzhixun solves this problem. Yun Zhixun provides voice verification code products in order to solve the problem that the platform fails to send verification code and users cannot receive verification code. In the current communication background, for many platforms, a single SMS verification system is difficult to fully meet their own needs, and more platforms choose to combine SMS and voice to deal with sudden emergencies.