Complain about which department the nursing home is looking for.

The nursing home is established with the approval of the civil affairs department according to law. If the hospital's bad attitude affects the health of the elderly, it can complain to the civil affairs department and demand that the parties be punished. If the civil affairs department does not handle it, it can also complain to the discipline inspection department. Complaints can be made by SMS, Internet, telephone, letter or face to face with the local civil affairs department.

Most nursing homes are managed by civil affairs departments. If you want to complain, you should go to the local civil affairs department or the industrial and commercial department. Nursing homes are community service organizations that provide accommodation and daily care for the elderly. The staff are divided into social workers, nurses, doctors, volunteers and assistants to provide services for the elderly. Because of the different service content or market positioning, the elderly also have other names. For example, those who have specialized convalescent care services are called nursing homes, or nursing homes for short. Some nursing homes for the elderly are non-profit organizations and charities, and many are commercial. Protecting the legitimate rights and interests of consumers is the common responsibility of the whole society. The state encourages and supports all organizations and individuals to conduct social supervision over acts that harm the legitimate rights and interests of consumers. The mass media should do a good job in propaganda to safeguard the legitimate rights and interests of consumers, and conduct public opinion supervision over acts that harm the legitimate rights and interests of consumers.

The parties may negotiate in advance or complain to the real estate management department. If no settlement can be reached through consultation, the case may be submitted to an arbitration institution for arbitration according to the arbitration agreement. If the parties fail to conclude an arbitration agreement or the arbitration agreement is invalid, they may bring a lawsuit to the people's court where the real estate is located.

legal ground

the measures for the administration of pension institutions

Article 3 The civil affairs departments of the people's governments at or above the county level shall be responsible for the guidance, supervision and management of pension institutions. Other relevant departments shall supervise the old-age care institutions in accordance with the division of responsibilities.

Article 4 Old-age care institutions shall carry out service activities in accordance with laws, regulations and mandatory standards such as construction, fire protection, food safety, medical and health care and special equipment.

Pension institutions and their staff should protect the personal rights, property rights and other legitimate rights and interests of the elderly according to law.

Fifth elderly people living in pension institutions and their agents shall abide by the rules and regulations of pension institutions and maintain the normal service order of pension institutions.

Article 6 Government-invested institutions for the aged should give priority to the service needs of the elderly such as the widowed, the disabled, the elderly and family planning special families on the premise of meeting the needs of centralized support for the extremely poor.

Government-invested pension institutions can be entrusted with management and lease operation, and handed over to social forces for management.