How to write a joint letter to the bureau of letters and calls

In general, a complaint letter must be signed. Asking the petitioner to sign the Acceptance Form of Petition Matters is the working procedure requirement of the petition department, which means that the petitioner's petition demand has been received, which is equivalent to the petition department filing a case and entering the investigation stage.

Letters and visits refer to the system in which individuals or groups of citizens contact the institutions or personnel responsible for letters and visits in various forms, such as letters, emails, visits, telephone calls, faxes and short messages. , so as to reflect the situation, express opinions, request to solve the problem, by the relevant agencies or personnel responsible for the work of letters and visits in a certain way.

Petition regulations

Twenty-second letters and visits made by petitioners directly to administrative organs other than the letters and visits offices of people's governments at all levels in accordance with the provisions of these regulations shall be registered by the relevant administrative organs; Letters and visits that conform to the provisions of the first paragraph of Article 14 of these regulations and fall within the statutory functions and powers of this organ shall be accepted, and shall not be prevaricated, perfunctory or delayed; For petitions that do not fall within the scope of functions and powers of this organ, the complainant shall be informed to submit them to the competent authority. After receiving the complaint, the relevant administrative organ may reply whether it is accepted or not on the spot, and shall give a written reply on the spot; If you can't answer on the spot, you should inform the complainant in writing within 15 days from the date of receiving the complaint. However, unless the complainant's name and address are not clear. The relevant administrative organs shall inform each other of the acceptance of letters and visits.

Article 28 When handling letters and visits, administrative organs and their staff members shall fulfill their duties, act impartially, find out the facts, distinguish their responsibilities, publicize the legal system, educate and guide them, and properly handle them in a timely manner, and shall not shirk, perfunctory or delay.

Twenty-ninth complaints, suggestions and opinions, which are conducive to improving the work of administrative organs and promoting national economic and social development, the relevant administrative organs should seriously study and demonstrate and actively adopt them.

Thirtieth staff of administrative organs who have a direct interest in petitions or petitioners should withdraw.

Thirty-first administrative organs that have the right to handle letters and visits should listen to the facts and reasons stated by the petitioners when handling letters and visits; When necessary, the complainant, relevant organizations and personnel may be required to explain the situation; Need to further verify the situation, can be investigated to other organizations and personnel. Hearing can be held for major, complicated and difficult letters and visits. The hearing shall be held in public, and the facts shall be ascertained and the responsibilities shall be clearly defined by means of inquiry, debate, appraisal and collegiate bench. The scope, moderator, participants and procedures of the hearing shall be stipulated by the people's governments of provinces, autonomous regions and municipalities directly under the Central Government.

Article 32 After investigation and verification, the administrative organ that has the right to handle letters and visits shall, in accordance with the relevant laws, regulations, rules and other relevant provisions, make the following treatments respectively and give a written reply to the complainant: (1) If the facts are clear and conform to the laws, regulations, rules or other relevant provisions, support them; (two) the requirements are reasonable but lack of legal basis, and should be explained to the complainant; (three) the request lacks factual basis or does not conform to laws, regulations, rules or other relevant provisions, and shall not be supported. If the administrative organ that has the right to handle it makes an opinion in support of the petition request in accordance with the provisions of Item (1) of the preceding paragraph, it shall urge the relevant organ or unit to implement it.