How does the mobile phone respond to sending a text message without being sent out and being blocked?

Recently, Li Jichao, who lives in Guangzhou, sent a short message to others, the content of which was "Hello, please add an application through Alipay and convey your application for withdrawal". Because it was judged as spam by the mobile operator, it was not successfully sent and the mobile phone number was blocked. Ji Li has repeatedly reported to the customer service of China Mobile, and has not received a reasonable reply so far.

At about 7: 30 pm on May 5th, Ji Li went out of the house, but when the 4G tag of China Mobile was normal, WeChat could not connect to the Internet. After returning to China, connect to wifi, and WeChat can be used normally. Considering the possible arrears, Mr. Li recharged the 99 yuan phone bill at 1 the next morning.

However, at 9: 00 am on May 6, Li Jichao tried to use mobile data traffic again, and WeChat still displayed "Unable to connect to the server, please check your network". And Ji Li still can't connect to the Internet after restarting her mobile phone.

At noon 12, Li Jichao called China Mobile Customer Service 10086. After the customer service staff explained that the mobile data network could not be connected, they claimed that Li Jichao had sent a spam message because he violated the regulations of the Ministry of Industry and Information Technology, and his mobile phone number had been blocked. The unsealing needs to be handled at the counter of the Shenzhen Mobile Business Office where the card was opened.

The customer service staff also reminded Li Jichao to check the short message sent on May 5 18: 23. Later, Li Jichao found out that he did send a short message to others at that time, but the status was "not delivered yet", and the content was' Hello, please add an application through Alipay and convey the withdrawal application to you'. "I don't think this is spam." Li Jichao said.

When reporting the situation to the customer service, Li Jichao asked the customer service of China Mobile to cancel the disabled status of the mobile phone number. The customer service staff said that they didn't have this right. They have recorded it and will report it to their superiors. They will reply within 48 hours.

In response to the problem reflected by Li Jichao, the media called Shenzhen Mobile Customer Service 10086, and its customer service staff said that the mobile system does have the function of judging whether the user's short message is spam, and for users who send spam messages, it will stop the short message or stop the number. If the number is stopped, the problem will be more serious.

Moreover, the customer service staff said that when the law enforcement department asked to stop the SMS service, it would not inform the customer in advance.

The customer service staff said that sensitive words in SMS content, such as black-related, violent content or advertising information, such as selling houses and cars, or store discount information, will be judged as spam messages.

For users whose SMS function is banned, if it is because of the advertising content, users can call customer service, and customer service will take notes for customers. If it is the first time, users can apply for the function of resending short messages.

In case of downtime, the customer needs to bring the original ID card to the service hall for on-site handling, and the Shenzhen number needs to go to the local service hall in Shenzhen for handling.

If users feel that they have been misjudged, they need to go to the service hall with their ID cards for on-site verification and complaint handling.