Can CCB call 95533 to unlock it?

1. In order to ensure the safe use of your password, the account change notification service initiated by uplink SMS limits the number of times you enter the wrong password. If you enter the wrong password three times in a row, the password will be locked. You need to call the CCB 24 service hotline 95533 and turn to the manual service unlock password.

2. If you forget the password of the online banking shield, or enter the wrong password for six consecutive times, the online banking shield is locked, and you need to go to our outlet to unlock the online banking shield.

3. After the passwords of current account and bank card account are entered incorrectly for 6 times in each channel, the trading function of all channels will be terminated. When entering the wrong password for the sixth time, our system will send a short message to remind customers that they must unlock it through the counter before they can handle business.

Extended data

Provisions of China Construction Bank on Service of Fund Settlement Products Chapter II Provisions on Electronic Receipt Counter Service:

Article 8 The identification methods provided by banks are for customers' use only, and customers should keep them properly. If the identification method is lost, stolen or damaged, the customer shall timely report the loss, reissue the card and pay the relevant fees in accordance with our business regulations. The risks and losses caused before the loss report takes effect shall be borne by the customer.

Article 9 Customers shall properly keep and use passwords, avoid using easily decipherable numbers, and shall not disclose passwords to others.

Article 10 When a customer enters the wrong password for three consecutive times, the card or password will be locked, and the card or password can only be used again after going through the unlocking procedures at the bank's business outlets as required.

Article 11? When forgetting the password, the customer should reset the password at the designated branch of the bank with the card according to the relevant banking regulations, and pay the loss reporting fee.

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