How to return the idle fish for a refund?

1. Log in to the idle fish APP, click "I bought it" in the "My" interface, enter the order, select the order to return, and click "Contact the seller".

2. Under normal circumstances, the seller will return the goods for you, or some will give corresponding compensation, but the idle fish belongs to the second-hand market. I hope everyone can keep a good chat record, which can be used as a voucher in case of a dispute.

3. If the seller does not agree to return the goods, he can open the order and select Refund-Return Refund. The reason for the return is selected according to the actual situation, and the remarks column can be simply explained. At this time, if the seller refuses to handle it, we can click Order-Return Details-Customer Service Intervention, as shown in the figure below:

4. After the intervention of customer service, it entered the interface of Xiao Xian Fish Court, where the customer service as a referee, buyers and sellers can defend themselves, such as product photos, chat records and so on.

5. For the evidence such as photos sent by the channel, you can find the negotiation history in the return details of this order, and click Enter. At the bottom, you can find "I want to leave a message", click in and upload photos and other evidence.

6. The court of salted fish needs 15 votes to vote. If you get nine votes, you can win. Taobao randomly selects members with a certain level from Taobao to make the judges' voting decisions. Generally, the voting will be completed within 24 hours, and the seller wins. The money will be transferred to the seller's account and the buyer will win. The system will prompt the seller to confirm the delivery address within 24 hours, and then the buyer will send it to the seller by express delivery. After receiving the goods, the seller will handle the refund!