How to delete customer service chat history on JD.com

Click directly on the chat page to delete the message.

But you cannot delete it completely. What you delete is only the records on your mobile phone, because as long as you make a purchase, JD.com will record your purchase bill, which is bound to your account. . This purchase record is not only the contact between the seller and the buyer, but also the record of JD.com. It is also to ensure the rights and interests of the seller and the buyer. However, it is okay if the internal personnel of JD.com delete it.

Extended information:

Jingdong Mall

Jingdong JD.COM - a professional comprehensive online shopping mall, selling tens of thousands of brands and 40.2 million kinds of products, including There are 13 major categories including home appliances, mobile phones, computers, maternal and infant products, and clothing. Adhering to the customer-first philosophy, the products sold by JD.com are genuine licensed goods, nationwide guaranteed, and machine-printed invoices.

Reference materials: Jingdong Mall-Baidu Encyclopedia