Summary of disaster prevention and reduction work of insurance companies, summary of disaster prevention and reduction work

Summary of the Insurance Company’s Disaster Prevention and Mitigation Work (1)

Yongcheng Insurance has long vigorously promoted the service concept of “prevention is more important than compensation” and has listed disaster prevention and mitigation as the focus of customer service. Work measures to nip problems in the bud. The company presents its self-compiled "Accident Case Compilation" to customers every year as a reference for daily risk prevention and control work. At the same time, the company sends targeted "Risk Alerts" to power plant customers to improve the power plants' awareness and skills in disaster prevention and reduction. In addition, Yongcheng Insurance regularly organizes expert groups composed of experts from Swiss Re and Asia Capital Reinsurance Group to go to customer units to conduct on-site risk inspections and hold risk control knowledge lectures, which are widely welcomed by customers.

On the occasion of the fifth national "Disaster Prevention and Reduction Day", Yongcheng Insurance actively carries out special activities for disaster prevention and reduction based on the characteristics of high temperatures in summer and natural disasters during the flood season. The head office issued a document specifically requiring each branch to conduct a comprehensive analysis and assessment of the risks of accidents caused by floods, typhoons, heavy rains, mudslides and other natural disasters for insured customers in the region, focusing on customers in the power energy and large commercial risk fields and small and medium-sized enterprises. , warehousing, chemicals and department store sales business customers, compiled a list of key flood prevention customers, arranged dedicated personnel to conduct safety return visits to customers before floods, and conducted comprehensive inspections and management of potential risk points. For hydropower stations under construction that are exclusively and chiefly insured, Yongcheng Insurance implements 100 risk survey return visits to minimize the impact and losses caused by heavy rains, floods, typhoons, lightning strikes, landslides, mudslides and other disasters on the power plants, and comprehensively protect people's production Live safely.

During the visit and survey, Yongcheng Insurance focused on customers’ disaster prevention and reduction measures and implementation of emergency plans, pre-flood drills of “disaster prevention and reduction” emergency plans, and safety supplies Carefully investigate the preparation status, implementation of disaster prevention and reduction post responsibilities, drainage pipe network dredging status, and facility and equipment maintenance status. For customers who do have potential accident risks, the company provides technical guidance and strives to make the investigation work without going through the motions and leaving no dead ends.

Currently, Yongcheng Insurance has carried out disaster prevention visit services to key customers in Hainan, Guangxi, Guangdong, Fujian, Zhejiang, Shanghai, Jiangsu, Shandong, Liaoning and other coastal areas prone to typhoons.

During the return visit, Yongcheng Insurance also presented the customer company with a "Disaster Prevention and Reduction" poster and wall chart compiled by the Office of the National Disaster Reduction Committee. The contents of the poster include fire, earthquake, typhoon, high temperature and heat wave, community emergency response and household emergency supplies, etc. It comprehensively covers the key points of disaster prevention and reduction in urban life, providing enterprises and their employees with comprehensive prevention and control measures. Disaster reduction knowledge creates a good atmosphere for disaster prevention and reduction.

Summary of disaster prevention and reduction work of insurance companies (2)

On April 23, China Insurance Beijing Branch organized various activities in accordance with the requirements of the "2013 Disaster Prevention and Loss Prevention Activities Implementation Plan" The business organization held a "Practical Training on Disaster Prevention and Loss Prevention Inspection", officially kicking off the disaster prevention and reduction work in 2013. This training hired senior risk assessment personnel in the industry as lecturers. The training content mainly covered the promotion of the "2013 Disaster Prevention and Loss Prevention Inspection Plan", fire risk inspection practices, on-site risk survey operation practices, etc. The overall training effect was good.

During the meeting, Wang Gang, general manager of the company, made important speeches and instructions on disaster prevention and loss prevention work in 2013: First, all agencies of the company should attach great importance to disaster prevention and loss prevention work in their thinking. Implementation requires careful preparation, careful deployment, orderly implementation, and achievement of practical results; secondly, disaster prevention and loss prevention work is an important means for insurance companies to improve the depth and breadth of services. It should be taken as an important service measure and strengthen customer relations through services. communication and exchange to improve customer satisfaction; third, disaster prevention and loss prevention is an important risk management and control measure. Risks must be prevented before they occur. Practical risk improvement suggestions and measures must be put forward for high-risk customers to help customers Avoid risks, reduce the occurrence of major risks such as fires and floods, strengthen the intensity and effect of process control, and enhance and improve business quality.

In order to effectively arrange and implement disaster prevention and loss prevention work, and strive to carry out it in a down-to-earth manner and achieve practical results, the company formulated the "2013 Disaster Prevention and Loss Prevention Activities Implementation Plan" and organized it twice in the first half of the year and the second half of the year. Enterprise property insurance disaster prevention and loss prevention inspection; at the same time, in order to strengthen the publicity effect of the event, enhance customers’ awareness and level of disaster prevention and reduction, and strengthen self-protection capabilities, the National Disaster Prevention and Reduction Day (May 12) and the National Fire Prevention Day (11 September 9) as the publicity day for the company's disaster prevention and loss prevention activities, all business locations and service outlets are required to provide customers with disaster prevention and loss reduction, underwriting and claims consulting services during the publicity day, and post promotional posters at the business outlets. Distribute promotional brochures to consulting and underwriting customers to enhance the publicity effect of the overall activities and the risk prevention awareness and level of policyholders.

Summary of disaster prevention and reduction work of insurance companies (3)

In accordance with the requirements of the China Insurance Regulatory Commission and in combination with the industry and its own management status, Taiping Property & Casualty Insurance carries out disaster prevention and reduction publicity and knowledge popularization in an all-round way We have implemented practical work measures such as checking the risks of targets, organizing on-site drills for risk prevention of key targets, establishing and improving disaster prevention and loss prevention mechanisms, actively promoting disaster prevention and loss prevention, and playing an active role in reducing personal and property losses and maintaining normal production and living order.

Since 2012, Taiping Property & Casualty Insurance has carried out disaster prevention and reduction propaganda to all employees 15 times through special meetings, and has long-term publicity on disaster prevention and loss reduction knowledge through bulletin boards and other forms, and from time to time. Organize employees and customers to watch videos on disaster prevention and reduction. Taiping Property & Casualty Insurance Corporation and branches also actively cooperate with local government agencies and regulatory authorities to enter enterprises, communities, and families to spread disaster prevention and reduction knowledge to thousands of households. In addition, Taiping Property & Casualty Insurance often hires professional agency personnel to conduct special disaster prevention and reduction skills training for customers and employees, and organizes field drills to improve actual response capabilities.

In order to help customers improve disaster risk management and control, effectively improve disaster prevention capabilities, and effectively reduce disaster losses, Taiping Property & Casualty Insurance actively carries out the investigation and management of hidden disaster risks. In response to fire-prone periods in flood season and winter, Taiping Property & Casualty Insurance will arrange professionals every year to conduct disaster prevention and loss prevention inspections for insurance customers across the country, and provide customers with on-site hidden danger inspection services. In 2012, Taiping Property & Casualty Insurance *** provided this service to more than 110 customers.

Taiping Property & Casualty Insurance has established a risk early warning system, pays close attention to the meteorological disaster warning signals and related monitoring forecasts issued by the meteorological department, collects severe weather warning information in a timely manner, and is ready for response at any time, and communicates through the national customer service hotline, The official WeChat has sent timely disaster risk forecasts to customers and SMS platforms more than 150 times, providing information support for insurance customers to proactively prevent and avoid disasters. Customers’ experience with insurance services has been significantly improved.

Summary of insurance companies’ disaster prevention and reduction work (4)

PICC Property and Casualty Insurance Company launched a series of “Disaster Prevention and Reduction Publicity Week” activities from May 6 to 12. Among them, including participating in the 4th National Comprehensive Disaster Prevention, Disaster Reduction and Sustainable Development Forum hosted by the Expert Committee of the National Disaster Reduction Committee, and actively participating in promoting communication between PICC Property and Casualty and disaster risk management departments, scientific research institutions, relevant enterprises and social organizations and exchanges; and cooperated with the Office of the National Disaster Reduction Commission to shoot a public service advertisement, which further reflects that PICC Property and Casualty Insurance fulfills its social responsibility for disaster prevention and reduction and expands its brand influence.

At the same time, PICC Property & Casualty organized a professional team to carry out national catastrophe risk research, forming a set of professional works covering my country's catastrophe allocation mechanism covering floods, earthquakes and other types of disasters, and will be published in a collection .

In addition, the company’s headquarters employees held a special lecture on disaster prevention and reduction on May 7, and invited the deputy director of the China Water Conservancy and Hydropower Research Institute, who is mainly engaged in scientific research in the field of flood risk management and emergency management. Chief Engineer Professor Cheng Xiaotao gave a special report entitled "Current Status of Urban Flood Disasters in my country and Disaster Prevention and Mitigation Strategies".

PICC Property and Casualty Insurance Company cooperated with the China Disaster Prevention Association to produce high-rise building earthquake prevention and disaster reduction posters, which were posted at the company’s headquarters and branch offices and business halls across the country, and were promoted on the company’s internal and external websites and Weibo platforms. Further popularize disaster prevention and reduction knowledge and skills.

As the vice-president unit of the China Disaster Prevention Association, PICC Property & Casualty actively supports the China Disaster Prevention Association in carrying out a number of disaster reduction publicity work, including the "2013 Safe China Disaster Prevention" launched in Beijing on May 5 Promote the Thousand Cities Campaign”.

Summary of disaster prevention and reduction work of insurance companies (5)

On May 10, on the eve of the 22nd anniversary of the establishment of China Pacific Insurance, more than 20 volunteers came to the Shanghai Children’s Welfare Institute , carried out a public welfare activity with the theme of "Love is by your side, affection for children's welfare home", donated 200,000 yuan to the children's welfare home, used for rehabilitation treatment and equipment purchase for orphans and disabled children, and also donated a batch of funds to the children's welfare home Medicines to prevent "bird flu". This is the 18th consecutive year since 1996 that Pacific Insurance has celebrated the company’s birthday with a special way of making charitable donations on the occasion of the “Chinese Birthday”.

Pacific Insurance’s continuous love for the children’s home has formed a tradition in the company and has become an important part of the company’s corporate culture construction.

Over the past 18 years, China Pacific Insurance has carried out the "Treat 100 Orphans and Disabled Children" campaign, enabling more than 120 sick and disabled orphans to receive surgical treatment in 45 cities across the country. Among them, 50 children in Shanghai Children's Welfare Hospital received financial support from the company and recovered through surgical treatment. After the "5.12" Wenchuan earthquake in 2008, China Pacific Insurance made donations through the civil affairs system and the Red Cross system, part of which was specifically used to help orphans and disabled children in the disaster area. On the first anniversary of the "5.12" Wenchuan Earthquake, China Pacific Insurance also joined hands with Shanghai and Chengdu to launch the "Hand in Hand Children's Home, Connecting the Hearts of the Two Places" activity, subsidizing the anniversary expenses to children in the two places. Welfare Home to express Pacific Insurance’s concern and support for the reconstruction of disaster areas and children’s welfare. On the occasion of the 20th anniversary of the establishment of China Pacific Insurance in 2011, in addition to donating funds to the Shanghai Children's Welfare Institute for the treatment and rehabilitation of sick children, the company also carried out a variety of volunteer activities to care for orphans and disabled children, which was praised by the whole society.