What should I do if my BBK mobile phone cannot send and receive text messages?

Hello!

You can try the following operations:

1. Check whether the mobile phone card is in arrears and whether the network signal in the environment is good

2. Enter SMS- -Settings--SMS Center Check if the SMS center number has been changed

3. Try changing the environment or using a different mobile phone card

4. Try to use "Settings- >General/More Settings->Restore Factory Settings->Restore All Settings"

5. You can enter Settings->General/More Settings->System Upgrade->Check for Updates Now-, follow the prompts Download the upgrade package, click Verify and Install. Your phone will automatically restart and enter upgrade mode to upgrade your phone's system.

6. Try to clear abnormal data through "Settings->General/More Settings->Restore Factory Settings->Clear All Data". Note: This item will lose all user data stored on the mobile phone, including phone book, text messages, third-party application software, and related account information. Data stored on the T card will not be lost. Use with caution. (Pay attention to data backup)

If you have any questions, you can consult us at any time. Thank you very much for your support of our vivo, and wish you a happy life!