What should I do if the travel itinerary code appears in a place I haven't been to?

You can ask customer service to respond.

The travel track of the travel card cannot be eliminated, and it will still be displayed all the time. If you are at the junction of the two places, because the communication big data travel card business uses base station data, the base station signals at the junction of urban administrative divisions may overlap, resulting in the reception of base station roaming signals, which leads to the deviation of the query results. It is suggested to contact the customer service of the corresponding operator for handling.

For us ordinary people, as long as we pay attention to avoid going to high-risk areas, we don't have to worry too much about protecting our own safety. The tourist cards issued by the state are also for everyone's safety. In order to better monitor the epidemic situation in real time, after all, although China has controlled the epidemic situation, it still cannot relax its vigilance.

The epidemic itinerary inquiry is introduced as follows:

The inquiry function is aimed at the mobile phone number registered with the personal ID number. If it's a company mobile phone, it can't be queried without a personal ID number. At the same time, the three major operators said that this service is a public service, and the inquiry information is for reference only, and the possibility of border roaming is not ruled out, which is not the final judgment basis.

Whether it is finally adopted or not needs to be verified by relevant departments. In order to prevent network congestion, the three major operators also stipulate that each user can query 10 for free every day. Enter the mobile phone number and verification code, and you can inquire whether you have reached the area with serious epidemic in the past 14 days.