Joke Collection Website - Public benefit messages - What is the service content of emergency boot for Unicom four-star and five-star users?
What is the service content of emergency boot for Unicom four-star and five-star users?
Answer: Emergency boot is a service that the paying user stops suddenly after solving the problem and can't pay immediately. It mainly includes two contents. First, when the user's real-time phone bill exceeds his credit limit in the current month, the user can initiate a request, and the accepting personnel will increase the temporary credit limit according to the user's credit situation and resume booting; Second, when the user can't pay the phone bill due to special circumstances during the payment period, the user initiates a request, and the accepting personnel will give a certain grace period without stopping according to the user's credit situation. Among them, the emergency boot service for five-star users is no more than 2 times a month, and each time is limited to 5 days; Emergency boot service for four-star users shall not exceed twice a month, and each time shall be limited to 3 days. The use condition of emergency boot service is that users who have not paid their phone bills for more than two months will no longer enjoy emergency boot service.
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