What should I do if I forget my mobile phone number and service password?

1. If you forget the service password, you can get it back in the following ways:

1. Users can reset the service password by themselves after verifying the relevant certificates of the householder in the online business hall of China Unicom.

2. Log in through the China Unicom APP page, click "Forgot Password", verify the relevant documents of the householder according to the page prompts, and reset the service password by yourself.

3. This machine edits the short message "MMCZ#6 new password # 6 digits after ID number" and sends it to 100 10 to reset the service password.

4. The owner himself carries valid certificates to the local Unicom's own business hall to verify the relevant certificates of the head of household, and then retrieve the service password.

5. This machine calls the customer service hotline 100 10 to reset the service password by voice self-help.

Second, the number of downtime protection machine processing:

1. The moderator should go to the local Unicom's own business hall with his valid certificate. Please call the customer service hotline 100 10 for the address of the business hall.

2. Some users can log in to the online business hall of China Unicom, and click the menu "Handling-Basic Business Handling-Shutdown and Number Protection/Machine Recovery" to handle it.

Warm reminder: The above answer takes Chongqing as an example. Due to the differences in business handling in different provinces and cities, it is recommended to call the customer service hotline of local operators for detailed consultation.