Flash Yingxiu Intelligent Technology deducted 99 yuan, how can it be returned?

Flash Yingxiu Intelligent Technology detained 99 yuan and could not return it. Inquiring about relevant public information shows that the vip-related information of Flash-forward Xiuying Intelligent Technology cannot be refunded. If a consumer recharges a member and finds that the content or quality of the member's service is inconsistent with the service agreement, he may ask the merchant to refund the recharged membership fee. If a consumer applies for a refund for personal reasons, the merchant can deduct the corresponding liquidated damages according to the degree of fault of the consumer and the actual losses caused.