Why can’t I hear the sound of the game or the sound of gunshots or footsteps when playing Peace Elite on OPPOReno3 Vitality Edition? It’s okay to speak and just wear headphones?

If the phone has no sound or low volume when playing externally (speaker), it is recommended that you try the following methods:

1. Turn up the volume to see if it is normal;

2. Check whether the hands-free volume of the mobile phone call is normal, and rule out abnormalities in video, music and other resources;

3. Whether the speaker sound hole is blocked by dust or has foreign matter. You can try to use a dry soft brush to clean it. Sound hole;

4. Restart the phone and observe whether it is restored;

5. Back up data (contacts, text messages, etc.) and restore factory settings;

If the problem persists, it may be a hardware failure. Please bring your purchase invoice, warranty card and machine to the OPPO Customer Service Center for testing, and a professional engineer will solve it for you.

This answer applies to all OPPO models.