How about Shaanxi Credit Cooperative?

I remitted money from the Agricultural Bank of other places to the card of Shaanxi Credit Cooperative, but the result never came. I asked the customer service that it would take 3-5 days without national networking. As a result, the money was refunded three days later, but the handling fee was taken away. I asked the customer service that I didn't operate well myself. Do you want to ask such unfair things in the world?