Help: the mobile phone still has the phone bill, you can make a phone call and send a text message, but you can't surf the Internet when you turn on the data switch (only insert the telecom card) ~

Dear telecom users, according to the pictures you provided, your mobile phone has no 3g Internet sign. It means there is no 3g signal source near you. I suggest you try in areas with strong signals. If you still can't get online, I suggest you go to the mobile phone after-sales hall and ask the staff to help you test and debug your mobile phone. Thank you. I wish you a happy life.

If you have any other questions, please visit the Telecom Network Office (/) to consult online customer service.

If you have any questions about using telecom products in the future, you can also seek help from China Telecom (Anhui) Enterprise Platform through Baidu, and we will try our best to answer them for you. Website of the platform: /c/ah 189.