Samsung mobile phone can't receive short messages from 36 child safety guards.

Dear Samsung users:

According to your description, your mobile phone can't receive certain number short messages, so I suggest you:

1. If it is an official short message from an operator, a bank, a group purchase, please try to resend it, check the status of your sim card, and restart your mobile phone to receive it again later.

2. if it is a verification code, it is suggested to change other locations and try to send and receive again, so as to rule out whether it is caused by network reasons.

3. change other time periods to receive again.

4. verify whether the SMS blacklist function is set in the mobile phone. I suggest you open the mobile phone settings-call/message blocking-message blocking list-and remove them all.

5. Check whether the third-party software (security guards, system management) has been downloaded recently. It may be that the software intercepted the short message, so I suggest you try to uninstall it.

6. try to replace another SIM card.

7. if it doesn't work, please back up the phone data (phone book, SMS information, multimedia materials, etc.) and restore the phone factory settings.

if the problem still exists, it is recommended that you take the purchase invoice, repair card and mobile phone to the local Samsung service center, and the engineer will solve it for you. Address and contact information of Samsung's after-sales service center: .samsung.com/support/servicelocations.asp

Samsung knows that it will provide you with quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.