Why clean up all the data? Why does it need a password?

For the security of mobile phone account data, it is recommended to enter password verification according to the prompt. If you forget the password of vivo account, you can refer to the following methods to retrieve it:

1): Binding information is still in use: self-service retrieval (the bound mobile phone number or email address is still in use, and you can receive the verification code).

The first step: enter the vivo smartphone official website;

Step 2: Click the avatar in the upper right corner and click Login/Register in the pop-up interface.

Step 3: Click "Forgot Password" on the login interface of vivo account.

Step 4: Enter the account whose password you want to retrieve, and then click Next.

Step 5: Choose the way to retrieve the password: mailbox retrieval, mobile phone number retrieval and password retrieval (which methods are supported by your account, you will be prompted to choose in the retrieval method interface). The system will send you the verification code of the retrieval method you selected (e-mail address, mobile phone number and password retrieval). After receiving the verification code, enter the verification code and click Next (Note: to retrieve the password, you need to enter three correct passwords).

Step 6: Finally, set a new password and finish.

2): If you can't retrieve your account password by yourself, you can appeal to retrieve it in the following ways:

Complaint procedure

Step one?

Open the complaint website: open the vivo official website-click the avatar in the upper right corner and click "Login/Register" in the pop-up interface-click Forgot Password, slide down to the bottom and click "Account Appeal";

Step two?

Read the "Account Appeal Description" carefully, and then click "Start Appeal".

Step three?

Enter the account number (mobile phone number/email address/user name) that needs to be appealed, and then enter "Next" and proceed to the fourth step.

★ ★? ★? If you forget your account number, click "Forgot Account Number" below, fill in the bound mobile phone number or bound email address (the account number must be bound in the last year), try to locate the account number, and then make a complaint after confirming that the account information is correct.

Step four?

Fill in the complaint information

Ⅰ.？ Choose the reason for the appeal

Ⅱ.？ Provide contact information (the number used to obtain the verification code and receive the complaint information)

Ⅲ.？ Fill in relevant account information

Ⅳ.？ Fill in the authentication information (real name, Chinese mainland, Hong Kong, Macao and Taiwan ID numbers are required).

Step five?

When submitting a complaint, the "Submitted Successfully" interface will pop up, where you can get the complaint serial number, and then you can query the progress of the complaint through the complaint serial number.

Note: In order to ensure account security and avoid malicious operation, each account can only appeal successfully for 5 times in 1 calendar year.

audit finding

After submitting the complaint, it is expected that the complaint result will be sent to the contact person's mobile phone number or email address you filled in during the complaint within 3 working days (excluding weekends and holidays). Please pay attention to relevant information in time ~