Joke Collection Website - Public benefit messages - What if the mobile phone can access the Internet and WeChat can't send and receive messages?
What if the mobile phone can access the Internet and WeChat can't send and receive messages?
If the mobile phone WeChat cannot receive information, please refer to the following:
1. Check whether the mobile phone network connection is stable, and suggest replacing 3G, 4G network or wireless network.
2. Try to update the WeChat version.
3. Click Mobile App- Settings -App Manager-All-WeChat-Clear Data (please back up important data in WeChat before clearing data).
4. Back up data (contacts, text messages, pictures, etc.). ) and restore the factory settings (Settings-Reset/Privacy/Personal-Restore Factory Settings).
If the problem still exists, it is recommended that you take the purchase invoice, maintenance card and mobile phone to the local after-sales service center for professional engineers to help you test.
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