Mobile phone rental overdue dunning operation process

The operation process of overdue dunning for mobile phone rent includes sending dunning SMS or phone call, sending dunning letter, door-to-door dunning and bringing legal proceedings.

1. Send a reminder text message or phone call: For users who fail to pay the rent within the time limit, the mobile phone rental company will remind them to pay the rent as soon as possible by text message or phone call.

2. Send a reminder letter: If the user has not paid the rent, the mobile phone rental company will send a reminder letter asking the user to pay the rent as soon as possible, and explain the calculation method of the overdue fee.

3. Door-to-door collection: If the user still fails to pay the rent, the mobile phone rental company will send a collector to the door to explain the calculation method and payment method of the overdue fee to the user, and at the same time understand the user's repayment willingness and repayment plan.

4. Bring legal proceedings: If the user refuses to repay or is unable to repay for a long time, the mobile phone rental company will consider bringing legal proceedings to recover the rent and overdue fees through legal means.