When 7 100 messages are received, the concert will be played automatically. What is the reason?

Hello, I am very sorry for the inconvenience caused by the product!

According to your description, we suggest that you:

1. Try changing other ringtones to see if the same problem will occur.

2. The mobile phone automatically turns on the player after receiving the short message (abnormal), which may be a conflict or a program error in the mobile phone. Please delete the recently downloaded software from your phone and some third-party music players you use, and then try again.

3. If the problem still exists (system problem or failure)

You don't need to operate it yourself. Take the three-guarantee certificate of mobile phone as soon as possible and send it to the nearest Samsung service center for engineers to check.

For specific questions about the service center, please visit:

/support/location/supportservicelocation . do？ Page = service. Location and place. ampcid = cn _ PPC _ support _ service _ repair net _ 120522

I hope the above reply can help you and wish you a happy life!