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Why don't my missed calls and text messages appear on the screen?

If the missed call is not displayed on the mobile phone, it is suggested that:

1. Check whether the call record display mode is All: Phone icon-Record-More-(Settings)-Filter mode (View mode)-Select All Calls (All Records). Note: Different models of mobile phones may have slightly different viewing paths.

2. Check whether the software such as third-party incoming calls is installed in the mobile phone, and suggest uninstalling it.

3. If the missed call record is still not displayed, it is recommended to back up the data (contacts, information, pictures, etc.). ) and restore the equipment to the factory settings.

If the problem still exists, it is recommended that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center for professional engineers to help you test.