Two complaints, but what if the mobile broadband installer doesn't come to install it?

Complain directly to the Ministry of Industry and Information Technology.

The complaint telephone number of the Ministry of Industry and Information Technology is 0 10- 12300. You can find a written complaint in official website and send it to the mailbox. Moreover, Weibo can make a fortune, which really promotes development. Now everything is afraid of exposure. As long as you make things clear objectively, complaints at the first level will be useful.

After the complaint is successful, we should also urge to agree on a settlement time. In the process of settlement, you should also record and leave evidence, and also guard against fraudulent phone calls. What kind of package do you want to open? Be sure to record it! As long as it is related to the receipt and payment of money, we must guard against it and ask every question clearly.

You can complain in the following situations:

The mobile phone/fixed line is forced to open or cancel the service without the explicit consent of the user.

Unexplained phone bill or billing error occurred in mobile phone/fixed line.

There is something wrong with the cell phone signal (high drop-off rate, slow internet access, etc.). )

Telecom business operators maliciously induce users to open services or fail to provide service descriptions to users.

Broadband speed limit or hijacked by telecom DNS or routing.

Telecom enterprises carry out system maintenance without issuing an announcement 72 hours in advance.

Telecom business operators stop operating a certain business, fail to notify users 30 days in advance or fail to properly handle the aftermath of users.

Telecom business operators restrict users from using their designated services or purchasing their telecom terminal equipment in any way.

Telecom operators delay, prevaricate and refuse users to open, change or suspend telecom services without justifiable reasons.

Telecom business operators fail to carry out marketing activities in accordance with the rules of activities.

Consumer discrimination of telecom operators.

Please note before making a complaint:

Be sure to state the problem truthfully, and never make it up. You can't exaggerate and fabricate facts, make them out of nothing, and you can't have the psychology of luck and revenge. All the complaint materials you wrote will be handled by a special person, and all the materials will be forwarded to the complained enterprise for inquiry and handling.