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The mobile version of S4 MMS is received abnormally. When it is received, it prompts that SMS has stopped, and the mobile phone is stuck ~

Dear Samsung users, hello:

According to your description, I suggest you:

1. Check whether the mobile phone has downloaded the latest third-party software with SMS interception function. It is possible that the software is not compatible with the mobile phone. I suggest you try to uninstall it (Settings-Application Manager-Select Download-Uninstall).

2. Pull down the curtain at the top of the screen and try to open the data connection.

3. Try to reset the mobile phone access point: Settings-More Settings-Mobile Network-Access Point Name-Menu-Reset to Default Settings.

4. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

If the problem still exists, it is recommended that you take the three-guarantee certificate of your mobile phone to the nearest Samsung service center for testing.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you need help, please visit support.samsung.com.cn, and official website will provide you with multi-channel service support!