Taobao shop is cancelled, how can I receive the news?

Taobao stores can receive messages if their accounts are cancelled and not blocked. According to the relevant information, as long as the account is not blocked. Even if the online store is gone, you can still send me a message. The seller opened an online shop to sell things, and all the things in the online shop were removed from the shelves. As long as the account is normal. You can send messages. Unless Want Want blacked out the other party, you won't hear from the other party.