Pinduoduo Customer Service Deduction Rules

If the merchants on the platform receive the prompt of Pinduoduo's after-sales deduction, generally speaking, there is a dispute over the trading order of everyone's store, and the user complains about the platform and applies for after-sales treatment of the platform. Then the customer service of the platform judges that the responsibility for the order lies with the merchants, and the platform automatically deducts the corresponding money from the merchants to compensate the users.

If there is a case of after-sales deduction in Pinduoduo merchants, it is definitely necessary to know the reasons for the deduction in time. If you don't know what it means, you can also take a good look at the following contents and know whether you will deduct money indiscriminately.

If the merchants on the platform receive the prompt of Pinduoduo's after-sales deduction, generally speaking, there is a dispute over the trading order of everyone's store, and the user complains about the platform and applies for after-sales treatment of the platform. Then the customer service of the platform judges that the responsibility for the order lies with the merchants, and the platform automatically deducts the corresponding money from the merchants to compensate the users.

For example, when people sell clothes, users find that the goods have quality problems after receiving the clothes. It may be that the other party has communicated with everyone, and for some reason, the amount or method of refund has not been negotiated. Or.

The user did not communicate with the merchant. In these cases, users directly go to the official customer service in Pinduoduo to make after-sales complaints and safeguard their rights and interests. After the platform customer service obtains evidence, it is decided that the merchant will bear all the responsibilities of this order. At this time, the platform will directly deduct the payment amount of this order from the platform amount of the merchant, and the merchant will also receive the prompt information about Pinduoduo's after-sales deduction.