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Independent Innovation of 3G Technology (Brief Introduction)

TD helps "two sessions of thrift" and "two sessions of public opinion" (topic)

—— Sidelights of China Mobile Shandong Company serving the National "Two Sessions" with the delegation (subhead)

Our reporter Liu Qingchun correspondent Jewel Lee Market (12 edition, March 30, 2009).

In the spring of March, the grass is green and the sky is clear in Wan Li. Shandong deputies to the National People's Congress and CPPCC members attending the Second Session of the Eleventh National People's Congress and the CPPCC Committee came to Beijing for business with the trust and entrustment of 90 million Shandong people. Among the 82 delegates and Committee members, two special "delegates" have always shuttled in the middle. They are He Zhu, two account managers of China Mobile Shandong Company who provide communication services for He. From the moment the train slowly left Jinan, as the only two mobile employees in Shandong communication industry, they started a warm journey of serving the National "Two Sessions" and won the unanimous trust of Shandong delegation representatives and CPPCC members.

TD video call

Bring delegates closer to the public.

As the only company in Shandong communication industry that serves with the Group, China Mobile Shandong Company has set up a special working group to take strong measures to test the network and strengthen security inspection to ensure the safe and stable operation of the network. Two account managers, Zhu, who served with the delegation of China Mobile Shandong Company, searched the mobile phone numbers of Shandong delegates and members attending the "two sessions" in advance and prepared a detailed communication service plan. In view of all kinds of sudden failures that may occur in the mobile phones of delegates and Committee members, corresponding service cards are issued, and spare SIM cards, mobile phones and payment cards are prepared, which can handle services such as turning on and changing cards for delegates and Committee members 24 hours a day, and provide various information services such as mobile phone newspaper, weather forecast and meeting information. The two account managers also provided the delegates and members with services such as mobile TV, POC intercom and wireless broadband Internet access based on TD-SCDMA, a 3G technology independently innovated by China. Many delegates and members tried TD service with great interest.

Member Jiang from Jinan said that the first thing he did after returning to the hotel was to collect and understand opinions and suggestions from all walks of life in his hometown online, hoping to reflect more people's voices at the "two sessions". It's good to know everyone's opinion anytime and anywhere. Zhu, the account manager of Shandong Mobile, immediately thought that video calling could be realized through TD, and free HDTV programs could be watched anytime and anywhere, including the programs specially reported by CCTV. After listening to Zhu's explanation, Commissioner Jiang was very happy to try TD business. Through TD mobile phone, Commissioner Jiang's voice and smile immediately appeared clearly on the screen of the other party's mobile phone, and the image was clear and smooth. Committee member Jiang said happily: "This is equivalent to letting everyone communicate face to face anytime and anywhere." He asked with concern: "Do you need to go through the formalities to use TD-based 3G services?" The mobile service staff told him that at present, domestic mobile phone users "don't change their numbers, cards and numbers", and they can easily use 3G services by changing a dual-mode mobile phone. Member Jiang nodded again and again and said, "This will be very convenient."

TD wireless broadband internet access

Helping thrift "two sessions"

This year, the National "Two Sessions" practiced frugality, implemented paperless office, reduced the distribution of paper materials, and delivered more relevant conference documents, briefings, speeches, proposals and research reports. By electronic means, such as the Internet. Delegates and Committee members need to log on to the Internet to inquire and publish a large amount of information, and the demand for wireless Internet access anytime and anywhere is particularly great. TD-based wireless broadband Internet service provided great help to delegates and members. Plug in a TD wireless network card on a notebook computer, and you can log on to the Internet quickly, and the network connection speed is no less than that of fixed broadband Internet access. After using TD wireless Internet service, delegates and committee members said that TD wireless Internet access is really fast and mobile, which is very convenient. I hope China Mobile can fully open TD service as soon as possible. As a 3G technology with core intellectual property rights in China, the development of TD is not only a simple technological innovation, but also will drive the leap-forward development of China's communication industry chain.

After installing TD wireless network card, Xu Changyu, chairman of Jinan CPPCC, quickly opened the special webpage of the two sessions. Chairman Xu said: "Shandong Mobile has really achieved the ultimate in service, so that I can feel your presence all the time."

During the recess of the internal seminar for delegates before the "two sessions", Committee member Sun was unable to send and receive emails in time to discuss related issues. He called Wang Na, the account manager of the group, for help. Wang Na rushed to the Beijing Convention Center where members lived and installed TD wireless network card for his laptop. Within a few minutes, Committee member Sun successfully completed the mail sending and receiving work, found all kinds of information he needed in time, and successfully completed the group discussion task. In addition to being happy, he also specially wrote his own words on the guest book, "Independent innovation, leading business, looking forward to the early opening of Shandong 3G".

A member from Qingdao said, "I can be said to be the most loyal user of your mobile phone. I use my mobile phone to surf the Internet wirelessly. Your network and services are very good, but I usually travel a lot, and sometimes some urgent emails need to be handled in time. What if I don't have my computer? Is there a more convenient business to send and receive mail? " Zhu immediately thought of the convenience of 139 mailbox business in this respect, so he introduced it to this member. Using 139 mailbox can send and receive emails between mobile phones and computers anytime and anywhere, making it more convenient to handle emails. The Committee member was very interested after hearing this, and immediately opened the mailbox of 139 with Zhu's help. He said happily, "With the mobile email address of 139, it will be much more convenient for me to handle emails in the future. Thank you. "

In addition, using Fetion can realize instant communication between mobile phone and computer, which is also very convenient. Many Committee members and representatives opened Fetion business, and they said happily, "Now there is another channel to communicate with the outside world, thank you."

"March 8" sends blessings

Sincere service warms people's hearts.

"Notice: Please dine in the Peony Hall on the 6th floor at 7: 30-Shandong Delegation Service Group." During the meeting, the account manager of Shandong Mobile sent short messages to delegates and members every day, informing them of the meeting arrangement and information at the first time, which facilitated communication with each other. Some delegates and members want to know social information in time. The account manager of Shandong Mobile introduced the mobile phone newspaper and other services, which were generally welcomed. During the meeting, due to the tight schedule of delegates and Committee members, they often consult with He Zhu in the evening. After nine o'clock every night, I still see Zhu busy. They always do a good job patiently and meticulously until the delegates and Committee members are satisfied.

March 5th is the birthday of Li Yumin, director of the Provincial People's Congress. Early in the morning, Wang Na, the attendant of Shandong Mobile, knocked on Director Li's door with a piece of cake, and sent the blessing of the mobile company for the first time. Director Li was very excited and thanked him again and again. He said: "Every year, the NPC and the NPC will receive your birthday wishes. Thank you for your meticulous and thoughtful service. "

During the "two sessions", it coincided with the "March 8 International Women's Day". At noon on March 8th, Wang Na, the account manager of Shandong Mobile, prepared exquisite gifts and flowers, and sent sincere greetings to Deng, the vice chairman of China Acrobatic Association, the representative and the customer service director of Jinan Bus Company. The fragrant bouquets set off the happy faces of the female delegates. They can't help but praise the intimate service of the mobile company: "We feel particularly warm when we receive the blessing from Shandong Mobile in Beijing."

Sincere service builds a bridge of communication. Entrusted by all the staff of China Mobile Shandong Company, the two employees wrote the story of Shandong Mobile's sincere service and sincere communication in the capital thousands of miles away, and wrote the song of true feelings and civilization.