The express parcel was returned for several days without news.

Different courier companies have different regulations. Generally speaking, the time limit for returning goods is 3 to 7 days.

First of all, it is recommended to contact the courier company.

In this case, I suggest you contact the courier company first to see how the company specifically stipulates it. Generally, the courier and the user negotiate when to send the package, and the package will not be returned easily.

If I still can't contact you within 3 to 7 days, I will return the parcel to the final delivery outlet. This information can be found.

Second, it is recommended to contact customer service for delivery.

Generally, if you want to return the goods by express delivery, you should inform the merchant first, and then determine the address to return the goods after discussion. You can contact the customer service for detailed consultation.

3. What is the general situation when a parcel is returned?

If the user can't contact the phone within 3 to 7 days, the user has not contacted the courier company and has not received the delivery address. The courier company delivered more than twice, and the courier's third delivery time could not be determined. The courier company can apply for a return.

In other words, unsigned packages will generally be returned the same way when they cannot be contacted in a week or so. If there are special requirements, it can be decided according to the wishes of the consignee or consignor.

If you inform the courier company that the express mail needs to be picked up, it will not be returned. If you charge an overtime fee, you may have to pay a storage fee. This also requires the courier to communicate with you and must obtain your consent.

Your current situation is obviously caused by the unreasonable operation of the courier. You can ask the courier company to continue to send the pieces.

It is recommended to negotiate with the courier, or let the merchant help with it, or communicate with the courier company, so you must pay attention to protecting your legitimate rights and interests.