Have you ever encountered any charge deduction by China Mobile?

Yes, at the beginning of April, I was cheated by the mobile business hall to reduce the tariff. Before that, the monthly consumption in 88 yuan was "reduced" to 148 yuan. I don't know when I added an extra 20 yuan a month to Mi Gu Video. Later, I went back to the local mobile business hall by car from other places to go through the change procedures. I am very angry that Mi Gu video can't stop, and I can't apply for suspension until September (after half a year). If it is not convenient to change the number now, the employer and employees will take out the card and throw it away immediately, damn it. At that time, I was so angry that I forgot to recover the extra money spent by innocent people.

China Mobile has abundant funds.

I used to be a package in 38 yuan, but later the customer service called me to add 10 yuan to send 10 G traffic. But if I want to return 30 yuan to you after 78 yuan, it's equivalent to 48 yuan. I think it's ok. Do as she says. There was another requirement that it would take two years, and I agreed. But I don't know why it is always greater than or equal to 48 yuan, and sometimes it is 78 yuan, so I let him embarrass me. I changed 38 yuan's set meal again last month, which depends on how he cheated me. Really can't. I really switched to the internet.

Before March 17, my package is 128 yuan. When I went to the mobile company to apply for broadband, their staff told me that it was not appropriate for me to spend 128 yuan a month. Let me change the package to 1 18 yuan, so that the traffic can be used for free and the phone bill is appropriate. I believe. I haven't saved any money since March 17, and the monthly phone bill of 20 yuan hasn't increased. Now it's 148 yuan every month. Before March 17, my phone bill was 0. 15 yuan per minute. Now I call 0. 19 yuan per minute. It's been almost a month since the complaint was filed, and it hasn't been resolved. Rubbish

Yes, too many. I just finished talking with the mobile company these days. Our old man gave her a mobile phone number, monthly rent 18 yuan. The old man is almost 70 years old. She calls every day to see how she is, never calls out or uses other functions. 18 yuan can't even use 8 yuan. In recent months, the telephone bill has been very long, and the plane stopped once because of arrears. We thought it was very strange, so we made a consultation call and looked it up. 18 yuan's monthly rent was actually changed to 58 yuan's package by the mobile company, which has been deducted for seven months. Qingdao Mobile Company also argued that it was its own will. Isn't this robber logic? What is the difference between you and robbery? An old man knows nothing and can't operate. She doesn't even know that you robbed her. Finally, I complained to Shandong Mobile Company, and the complaints commissioner of the provincial mobile company was more humanized. I called this number to check and found that there was no consumption, and all the discounts and gifts were not received at one time. I'm really a little sorry for us and gave us back all the money I overcharged. We are satisfied with the handling. Qingdao Mobile is still gnashing its teeth and saying that there is nothing wrong with them and that they will contact me. If it hadn't been handled by Shandong Mobile Company, I would have complained to the Ministry of Industry and Information Technology, and I would never end it with you.

I was accused twice.

1, 20 14 July, because my mother was seriously ill in hospital. In order to contact relatives in other places, mobile data has been on, but it is not online. When the phone bill is settled next month, it will be more than 500 yuan, most of which is the internet fee. Because my mother died, I have no time to care about other things, so I can only settle things first.

At the end of February 2015 or the beginning of February 20 16, I received a phone call from the mobile business hall saying that there was a mobile traffic gift that I could try. Because I was talking about something, I agreed in a hurry. It will be converted into expenses next month, and you can't return it until you go to the counter of the mobile business hall.

As an old mobile user, I have always been wary of mobile phone recommendations.

Everyone seems to have a similar experience. My parents have met before. When they get old, they get a phone call and say they don't understand. Later, they found that the phone bill suddenly increased, so they went to the mobile business hall to find it. As a result, people insisted that they agreed to change the set meal on the phone. My parents refused to admit it, so they called the person in charge, and their attitude was still very bad. Only then did I think it was really too much. After repeated contact several times, I finally switched back to the original package and refunded the phone bill. In a word, it's really bad.

I experience my speech.

When checking the monthly package, don't send that text message on your mobile phone or make a phone call. Go to the operator's website for details. That's how I found out! ! ! I checked the monthly package by SMS before, but it won't be there at all! I found on the website that I had a month's reading. Five dollars a month, I usually don't notice! ! ! ! The problem is that it has been detained for almost two years. ! ! ! Call the operator to complain and keep saying feedback. It took several days to pay a return visit and said it was a refund. Also returned, I don't want to say more, please go to the operator's website and check it quickly.

Yes, it happened in early March. I didn't open it, and the customer service directly returned the overcharged money to me.

I am an old user of China Mobile. My mobile card has been used for 15 years. Starting from 2065,438+05, I also used my mobile phone card to handle China Mobile's broadband. The monthly fee for 58 yuan includes 150 minutes of calls and 150 megabytes of traffic. Broadband is free.

Later, from 20 17, occasionally the call duration and traffic were not enough for several months. In April, 20 18, the cost of mobile phones once reached 92 yuan (mainly to buy extra traffic, and the number of phones did not exceed much).

This can't be done, so I applied for a new broadband on July 9, 20 18. The new broadband needs a new mobile phone card. The monthly fee for the new mobile phone card is 30 yuan, including: 500 minutes of talk time, 20G of traffic, and free broadband access.

After handling the new mobile phone broadband, the 58 yuan package of the old mobile phone broadband will definitely stop. So that month, we stopped the broadband of the mobile phone and converted the card into a package of 18 yuan (at that time, the minimum package of China Mobile in Luoyang was 18 yuan).

Later, at the end of 20 18 1 1, it was discovered that China Mobile launched the 8 yuan Fly Package. Every month in 8 yuan, it went directly to a China mobile business hall in the High-tech Zone to change the mobile phone card into the 8 yuan Package.

At that time, when the card was transferred, the staff of the business hall said that if the card was transferred, other businesses could be sent for two months, and the two businesses would be sent to 18 yuan every month. There is no charge for the first two months, and it will be charged from the third month. But at the end of the second month, you need to call 1086 customer service to cancel, otherwise 18 yuan will be charged every month. I said I didn't want it, so I didn't send it. The staff in the business hall said it was a gift and could not be cancelled. Just remember to cancel when it expires.

I forgot to cancel it when it was due. I/kloc-0 deducted 65,438+08 from 2065,438+09 at the end of October, and deducted 65,438+08 at the end of February.

It was not until the end of February that I realized that something was wrong. So at the beginning of March, I called the customer service to reflect this matter. I'll ask how much money I've been detained in the past two months, and I'm going to complain.

After listening to my meaning clearly, the customer service staff said to me directly, Never mind, I will return the overcharged money to your mobile phone account now. As a result, two minutes later, the overcharged 36 yuan returned to my mobile phone account.

I have used the China mobile card for 15 years, and I have also encountered this kind of overcharge. Now I have two cards in my mobile phone, both of which were moved by China!

China Mobile Overlord has many clauses! I started using my mobile phone in the 1990s, and I haven't changed my number for more than 20 years. I can't fucking move it. Often call and send text messages to fool people. Today, I called to lure me into saying that I am an old user and can send phone bills and traffic for free, so I hung up. Last year, I got a phone call inexplicably, saying that the HDTV set-top box was free. Later, I didn't see people from the mobile company come to the door for service, and I didn't sign any agreement with them. I didn't see the so-called HDTV, and my mobile phone was charged 20 yuan every month. I've been doing this for months before I found out I turned a deaf ear to their account manager, complained to the Consumer Association of the Industrial and Commercial Bureau, and finally refunded me some phone bills. Dare not deal with them again! Call on the relevant state departments to control this rogue mobile company!

I get angry at the mention of mobile companies charging customers at random! The year before last, I happened to find a CRBT service on my wife's mobile phone. It's an unknown company advertisement, and it costs 5 yuan every month. The opening time is five years before the discovery. I complained to 10086 and replied that an investigation was conducted. A few days later, I replied that it might be the behavior of the salesman in the mobile sales department. The original sales department has been cancelled and the salesman has resigned. Later, he ignored me and called 1086 to ask questions. Last week, I went to the nearby mobile business hall to check my phone bill. The salesperson told me that there is a rural preferential network project in a township, and the monthly fee is 2 yuan, and the opening time is 20 12. I wonder, I have never been to this village and I don't know the people there. How did I join this business for no reason? The business hall asked if I knew. You called 10086 to ask, and it was hard to cancel it again and again. You complained to 10086 and said you would get an answer later. Later, the staff of the township business department called and said, "Because it took a long time to find out the specific opening time, I can only refund your deduction for one year." I don't agree. How can I get a one-year refund after being detained for seven years? In addition, your other business halls can find the opening time. Why can't you find it? Then there is no result, I will continue to complain!