How to cancel mobile broadband package

To cancel the mobile broadband package, you can refer to the following methods:

1. **Bring the original ID card to the business hall of the mobile company to cancel the account**. If you paid a deposit for Optical Mode when installing broadband, it needs to be returned to the mobile company, and the account can be officially closed after the fee is settled.

2. **Apply for pre-cancellation of the account at the communication 100 business hall on the official website of China Mobile**. If the customer has not used it (no traffic has been generated) when the annual subscription expires, he or she can ask the sales staff to reduce the fees incurred in that month, and the sales staff will make the reduction after verification.

3. **Call mobile customer service 10086 for broadband pre-cancellation**. After making an appointment to cancel the account, the account can be officially closed after paying the fee. In addition, you can also cancel the mobile broadband service through the official mobile customer service website or APP and follow the prompts.

4. **Edit SMS Cancel**. Edit the four zeros in the text message and send it to 10086, and send the corresponding business receipt number again according to the receipt number of the text message to cancel the service.

The above information is for reference only. If you still have any questions, it is recommended to consult the mobile customer service staff or go to the business hall to handle business.